Program Director, C-Work

About the organization: Compass Family Services is a 100 year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

About the team: The C-Work team helps San Francisco parents remove barriers to employment, develop job readiness skills, enroll in job training programs, and get hired into high-quality jobs.

Compensation: $85,000 - $87,000 annually great benefits

Schedule: Full time, Monday - Friday, primarily during standard business hours

Location: 37 Grove St., San Francisco (less than a block from BART/Muni). Fully on site.

Organizational Core Competencies: Accountable I Adaptable I Client-centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful

Role Overview:
The Program Director leads Compass’ workforce development program, C-Work, which helps people remove barriers to employment, enroll in job-training programs, learn job search skills, and find jobs. We do this through goal setting, resource navigation, job search instruction, and community and employer connections provided in a mix of group and one-on-one settings.

This is an exciting time to lead the C-Work team! We are continuing to build out a new program that helps people become childcare/preschool teachers and expanding our community partnerships in other sectors. We’re looking for someone with deep knowledge of workforce development who will help the C-Work team build client skills while developing strong partnerships with other San Francisco workforce organizations.

Specific Responsibilities include:

Team Management (40%):

• Provide direct supervision and support to C-Work team members. This includes hiring, onboarding, training and professional development, evaluation, and ongoing coaching and supervision.
• Ensure that all clients feel strongly supported and receive high quality services. Step in to support both staff and clients when difficult situations arise.

Reporting & Program Management (30%):

• Ensure that the C-Work program meets funder goals and requirements.
• With Impact Learning team, monitor data quality for the program. Use data to set program goals and improve outcomes.
• With Finance team, develop and manage the program budget and ensure that funds are fully expended over the course of each year.
• With Development team, complete grant reports and applications for new and ongoing funding.

Program Development (Internal and External) (30%):

• Oversee development of workshops and standard of practice for working with clients.
• Build relationships with other community organizations focused on workforce development or specific client populations, exploring opportunities for referrals and potential partnerships.
• Meet with potential employers to understand hiring needs and recruitment processes.

The Program Director should have these skills and experiences:

• At least three years of professional experience in Workforce Development is required.
• At least two years of experience supervising staff as a Manager or Director is required.
• Deep understanding of: issues facing homeless and at-risk families; experience delivering (or managing delivery of) trauma-informed care.
• Proficiency with computer programs, including Word/Excel/Outlook/Salesforce.
• Deep commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion and belonging throughout a complex and dynamic organization.
• Bilingual Spanish is a major plus.

Compensation and Benefits:

• Salary range: $85,000 - 87,000 annually. Exempt.
• Paid time off: 4 weeks of vacation your first year, increasing to 5 in your second. Also paid holidays, sick time, family leave, time off for education.
• Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
• Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6.

Additional details:

• Work location: 37 Grove St. (less than a block from Civic Center BART/MUNI)
• Fully on-site.
• COVID vaccination required for all staff.

To Apply:

Please apply through our online application.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.

Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.

Salary : $85,000 - $87,000