What are the responsibilities and job description for the Member Service Representative position at Compass Federal Credit Union?
Join Our Awesome Team at Compass Federal Credit Union as a Member Service Representative!
Are you ready to make a difference in people's lives while having a blast at work? Look no further! We're seeking vibrant, enthusiastic Member Service Representatives to join our close-knit team.
About Us: We're not just a company; we're a community! At Compass FCU, we're all about supporting our members and making our community thrive. Whether it's helping someone find the right solution or just brightening their day with a smile, we're committed to delivering exceptional service every time.
Your Role: As a Member Service Representative, you'll be the friendly face and voice of our company. Your main goal? Ensuring our members feel valued and supported. From answering questions to resolving issues, every interaction is an opportunity to make a positive impact.
What You'll Do:
- Assist members with inquiries, account issues, and product information with a can-do attitude.
- Build strong relationships and trust with our community through excellent service.
- Collaborate with a fantastic team of like-minded individuals who are passionate about what they do.
Why You'll Love Working With Us:
- Team Spirit: Join a supportive team where collaboration and camaraderie are the norm.
- Community Focus: Be part of a company that gives back and is deeply rooted in our local community.
- Growth Opportunities: We invest in your development with training and advancement opportunities.
- Fun Environment: Enjoy work-life balance with regular team events and a positive, inclusive workplace culture.
Qualifications:
- Excellent communication skills and a knack for problem-solving.
- Customer service experience (bonus points if it's in a member-focused role).
- A passion for helping others and a friendly, approachable demeanor.
Ready to Join Us? If you're excited about making a difference and thrive in a team-centered, community-focused environment, we'd love to hear from you! Apply now and let's work together to create something awesome.
Join us at Compass FCU—where every day is a chance to make someone smile!
Job Type: Full-time
Pay: $16.50 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Gym membership
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17 - $19