ASSISTANT MANAGER - ALASKA RAILROAD FOOD SERVICE - ANCHORAGE, AK

Job Summary

This is primarily an office position that facilitates all aspects of the food and beverages service onboard the Alaska Railroad. This role helps supervise up to 90 associates at a time.
Applicant must be willing to work a flexible schedule that can change during the summer, including nights, a combination of days and nights, or early mornings.

Essential Duties and Responsibilities

Human Resource Functions:

• Ability to initiate and record corrective action, counseling, and other personnel functions
• Ensures all service expectations are met on a day-to-day basis
• Rides trains frequently to ensure all expectations are being delivered
• Facilitates train departures in the morning, or greets daily train arrivals in the evening when needed
• Works with the management team in mobilizing and de-mobilizing projects annually

Financial Resource Functions:

• Has a solid understanding of basic personal computing operations, including but not limited to Microsoft Office
• Ensures accuracy of onboard reporting
• Has solid understanding of how a POS System works and troubleshooting
• Actively works to mitigate food waste and assist in labor controls where possible

Food and Beverage Functions:

• Proficient with ordering and inventory processes.

Safety Resource Functions:

• Drives safety culture in all aspects of performance and position
• Works with the management team to ensure all daily safety reporting is accomplished
• Conducts incident investigation to resolve root cause and effective corrective action
• Ensures correct and proper usage of logs by all onboard staff perform regular audits to ensure safe operation and compliance with all local, national, and corporate guidelines
• Works with onboard staff to ensure correct use and stock of Personal Protective Equipment onboard
• Conduct onboard audits and create action plans to maintain service standards

Supervisory Responsibilities:

• From May to September, ability, and willingness to work early morning shifts or overnight shifts.
• Training, coaching, disciplinary action where needed, and problem resolution
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Assists with indirect supervision of janitorial staff when needed
• Provides coverages when needed for other camp locations
• Ability to travel approximately 25% of work time, up to 50% during the summer months

Qualifications:

• Five years of food service experience in a restaurant or banquet setting, with two years of supervisory experience.
• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Communication skills both written and verbal.
• Financial, budgetary, accounting and computational skills.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred

Certificates, Licenses, Registrations

• Certified Food Protection Manager, Alaska Mandatory Alcohol Server Training (TAP, TAMS, or Alaska Responsible Serving of Alcohol) Certifications, valid Driver's License, 5-year historical positive driving record, and will be required to take DOT physical.