What are the responsibilities and job description for the Director, Business Performance Standards position at Compass Group Careers?
Pay Grade: 17
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
Job Summary
The Director, Business Performance Standards will assist in the coordination of strategic and operational activities within the account by providing project support, coordination, collation of information, reporting and data analysis. They will enable, drive, and deliver strategic objectives and business results.
Key Responsibilities:
- Evaluates existing business processes and makes specific recommendations to improve the operation
- Provides support and assistance to the account in the ongoing reporting and development of network reporting, dashboard key performance indicators and operational reporting requirements
- Drafts MBR/QBR presentations and establishes standardized client presentations
- Liaises with project stakeholders, vendors and service providers as required to ensure the efficient delivery and maintenance of business performance solutions
- Supports the account to provide efficient systems, accurate reporting structures and timely advice
- Performs other duties as assigned
Qualifications:
- Bachelor’s Degree
- 3-5 years of relevant experience
- Intermediate experience in data mining and a proven ability to translate numbers into plain English for business use
- Excellent conceptual problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and manage execution.
- Strong quantitative and qualitative analytic skills
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Eurest services maintains a drug-free workplace.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:1402595
ESFM
