What are the responsibilities and job description for the DIRECTOR OF RETAIL DINING SERVICES position at Compass Group Careers?
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Are you a dynamic leader with a passion for innovation in campus dining? Chartwells Higher Education is looking for a Director of Retail Dining Services for the University of Houston (UH)-one of our premier showcase accounts known for setting the standard in campus dining excellence.
This is a unique opportunity to oversee a diverse portfolio of national and proprietary dining concepts, shaping the food experience for UH’s vibrant student body while driving operational and financial success.
Why Join Us?
At Chartwells Higher Education, we are dedicated to revolutionizing campus dining by creating memorable food experiences that foster community and well-being. As part of Compass Group, the global leader in foodservice, we provide cutting-edge resources and career growth opportunities.
At the University of Houston, dining is more than just food-it’s a core part of the campus culture. As a showcase account, UH is a model for best-in-class retail dining, featuring innovative concepts, high-profile partnerships, and a focus on culinary excellence, sustainability, and student engagement.
What You’ll Do:
Lead & Innovate: Oversee multiple high-profile retail dining locations, ensuring seamless operations and exceptional service.
Inspire & Develop: Manage and mentor a diverse team of managers, supervisors, and frontline staff, fostering a culture of excellence.
Drive Satisfaction: Elevate the student experience by ensuring top-tier food quality, presentation, and customer service.
Own the Numbers: Oversee financial performance, manage budgets, and develop revenue-driven strategies.
Ensure Excellence: Maintain strict adherence to health, safety, and quality standards, keeping our dining environments safe and welcoming.
Engage & Market: Implement strategic marketing initiatives to drive traffic, enhance student engagement, and grow sales.
Preferred Qualifications:
- B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
- Proven experience in multi-unit management, preferably in a university or high-volume retail setting
- Previous P&L accountability or contract-managed service experience is desirable
- Strong supervisory, leadership, management and coaching skills
- Strong communication skills, both written and verbal
- Ability to communicate on various levels to include management, client, customer and associate levels
- Excellent financial, budgetary, accounting and computational skills
- Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
- Passion for innovation, customer service, and team development
- ServSafe® Certified
Ready to Make an Impact?
Join us in redefining campus dining at one of the nation’s most exciting universities. Apply today and bring your leadership, creativity, and passion for hospitality to the University of Houston!
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Req ID: 1402160
Chartwells Higher Education
JESSICA BARRICK
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