What are the responsibilities and job description for the HUMAN RESOURCES MANAGER position at Compass Group Careers?
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
Working as an HR Manager for Compass in the Lakeland, FL area, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training and diversity. You will contact expert regarding policies, procedures and programs to these areas.
Key Responsibilities:
- Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
- Investigates and advises management in appropriate resolution of associate relations issues.
- Coordinates/conducts exit interviews to determine reasons behind separations.
- Makes recommendations to reduce absenteeism and turnover.
- Represents organization at personnel-related hearings and investigations as is needed.
- Supports internal customer survey and associate satisfaction interpretation/feedback process.
- Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
- Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
- Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
- Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
- Supports SSC sector and provides direct assistance and support in critical markets.
- Identifies critical needs area’s and takes appropriate steps to rectify problems.
- Coordinates and conducts new hire orientation and management training related to this area.
- Conducts HR Assessments.
- Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
- Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
- Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.
Preferred Qualifications:
- Bachelor’s degree (B.A.), Masters preferred
- Two to five years multi-unit HR generalist and associate relations experience.
- Experience in a high customer contact setting.
- Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
- Ability to respond to common inquires or complaints from customers, regulatory agencies or members of the business community.
- Ability to work with mathematical concepts such as probability and statistical inference.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- SPHR/PHR Certification preferred
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1410058
Compass Corporate
SHARON MCNEELEY
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