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Staffing Coordinator/Scheduler, Concessions - Soldier Field

Compass Group Careers
Chicago, IL Other
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/24/2025
Levy Sector

Position Title: [[title]]

Pay Range: $20.00 to $22.00

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Scheduling and Workforce Planning:

  • Create and manage event-based schedules for concessions team members, ensuring appropriate staffing levels to meet operational demands.
  • Collaborate with concessions supervisors and managers to forecast staffing needs based on expected attendance and event-specific requirements.
  • Address call-offs and last-minute schedule changes, reallocating team members or arranging replacements to maintain seamless operations.

Communication and Coordination:

  • Communicate schedules, shift updates, and event expectations to team members clearly and promptly.
  • Serve as a point of contact for team members regarding scheduling inquiries, resolving conflicts and addressing concerns professionally.
  • Work closely with the human resources team to onboard and schedule new hires efficiently.

Attendance and Compliance Management:

  • Track team member attendance, ensuring adherence to schedules and addressing tardiness or no-shows in coordination with supervisors.
  • Maintain accurate records of hours worked, team member availability, and certifications such as ServSafe Food Handling Certification, ServSafe Alcohol Certification, and Illinois BASSET Liquor License.
  • Ensure all scheduling practices comply with labor laws, health and safety standards, and company policies.

Problem-Solving and Event Support:

  • Act as the primary point of contact for scheduling adjustments and staffing-related challenges during events.
  • Assist with team member check-ins, verifying attendance and distributing credentials or materials as needed.
  • Provide on-site support to ensure team members are deployed effectively and operational needs are met.

Administrative Duties:

  • Prepare staffing reports, analyzing scheduling trends and identifying opportunities for improvement.
  • Update and maintain scheduling systems with accurate and current information.
  • Support payroll processes by verifying timesheets and ensuring proper documentation of hours worked.

Collaboration and Communication:

  • Work closely with concessions supervisors to ensure schedules align with service goals and guest satisfaction.
  • Communicate with team members to provide updates on upcoming shifts, training sessions, or event details.

Other Duties:

  • Performs other duties as assigned to support staffing and operational success.

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Salary : $20 - $22

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