Transload Operation Manager

Position Summary:

The Transload Operations Manager is responsible for overseeing the planning, execution, and continuous improvement of transloading activities across one or more sites. This role provides leadership in safety, productivity, customer service, staffing, and growth strategy, ensuring transload operations are efficient, compliant, and aligned with company goals.

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Key Responsibilities:

• Manage daily operations of transloading sites, including personnel, equipment, scheduling, and safety compliance.

• Ensure safe and efficient transfer of bulk liquids, dry goods, hazardous materials, and other commodities between railcars, trucks, and storage facilities.

• Supervise and support transload leaders, crew members, and technical staff through clear direction, coaching, and performance management.

• Monitor KPIs such as throughput, safety incidents, dwell time, and labor efficiency; develop action plans for improvement.

• Oversee training programs and ensure all employees are qualified and compliant with OSHA, FRA, DOT, EPA, and other applicable regulations.

• Collaborate with EHS personnel to lead site audits, incident investigations, and corrective action planning.

• Serve as primary point of contact for key customers, ensuring service reliability, issue resolution, and retention.

• Coordinate with railroads, carriers, and vendors to align transload schedules and optimize site operations.

• Manage site budgets, approve expenditures, and recommend capital improvements for equipment or infrastructure.

• Enforce company policies, standards, and expectations for safety, quality, and professionalism.

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Growth Strategy:

• Identify opportunities to expand services, geographic footprint, or capacity based on market demand and customer needs.

• Work with senior leadership on business development efforts, including site selection, feasibility studies, and startup operations.

• Cultivate strong customer partnerships and participate in contract negotiations, pricing models, and service expansion.

• Implement systems, technology, and process improvements to scale operations and enhance reliability.

• Develop leadership talent within the organization to support long-term growth and succession planning.

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Qualifications:

• High school diploma or GED required; technical training or certifications in logistics, safety, or industrial operations preferred.

• 5 years of experience in rail, transload, terminal, or logistics operations, including at least 2 years in a leadership or management role.

• Strong working knowledge of transloading processes, hazardous materials handling, and applicable regulatory compliance (FRA, DOT, OSHA, EPA).

• Proven leadership skills with the ability to train, manage, and motivate cross-functional teams.

• Familiarity with pumps, valves, compressors, loading arms, and other transloading equipment.

• Proficient with operational software, Microsoft Office Suite, and basic reporting tools.

• Willingness to travel to support multiple transload sites or remote operations as needed.

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Working Conditions:

• Combination of office and field work at transload terminals or customer sites.

• Exposure to railcars, heavy equipment, and outdoor weather conditions.

• Ability to lift 50 lbs. and work on elevated surfaces or in confined spaces if needed.

• May include on-call duties or extended hours during peak activity or emergency response.