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Support Engineer II

Compass Tech International
Seattle, WA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

Job Description

Job Description

Support Engineer II

Seattle, WA

We are seeking a Support Engineer II to assist with the manual process of releasing mobile shopping apps.

About the Role :

In this role, you will be responsible for the manual process of releasing mobile shopping apps. Responsibilities include working with teams to test and sign-off on the release in a timely fashion, creating release plans with accurate details, as well as writing email release updates to developer teams.

Responsibilities :

  • Work with partner developer teams for any required testing to make sure the app is ready for release.
  • Create the release plan, get approved, then upload to Apple / Google Play Store.
  • Ensure correct data is being input such as version number, etc.
  • Release apps on iOS and Android.

Qualifications :

  • 2 years of developer support experience
  • Excellent attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Self-motivated with the ability to work independently with minimal supervision
  • Ability to maintain Customer Focus, stay motivated and be proactive
  • Insist on the highest standards from self and others
  • Comfortable in the Tech Environment

    • Preferred Qualifications :

  • Experience working in a Linux environment
  • Experience troubleshooting and debugging technical systems

    • Benefits :

  • Competitive salary and benefits package
  • Opportunity to work on cutting-edge technology
  • Collaborative and fast-paced work environment

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