Demo

Technical Support Specialist

Compass Tech International
Seattle, WA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/23/2025

Job Description

Job Description

Technical Support Specialist

Location : Seattle, WA

About the Opportunity :

GREAT opportunity to join a Fortune 500 company!

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors problems to ensure timely resolution. This role will focus heavily on data collection and testing within a lab environment.

Day-to-Day Responsibilities :

  • Building and testing new hardware for RFID format.
  • Conducting physical data collection with items and holding patterns.
  • Collecting and outputting data (no analysis required).
  • Tagging items with RFID.
  • Reliably executing test plans.
  • Working in a lab space.

Qualifications :

  • High School Diploma / GED
  • 1-3 years of experience running test plans, collecting data, and outputting results.
  • Knowledge of RFID is a plus (not required).
  • Proficiency in MS Office, particularly Excel.
  • Comfortable with various communication methods.
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