Medical Intake Coordinator

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role 

The Medical Intake Coordinator is responsible for the medical registration of new patients and collaborating with multidisciplinary team members to communicate patient health information that requires treatment planning and/or further medical consultation.

Our state-of-the-art facility in Oak Brook is modern, bright, and creates an inviting therapeutic space for both patients and employees alike.

What You'll Do:

• Manages the medical registration process of patients entering the healthcare facility
• Provides administrative support to the Nursing Department and Psychiatry Department
• Collects and documents intake information such as medication and health history
• Communicates and collaborates with the nursing team regarding intake information
• Collects and documents of vital signs, height, weight
• Drafting medical documentation and lab orders under the direction of the psychiatry provider
• Transcribing medical information to patient’s charts & communicating pertinent information to the treatment team
• Maintains confidentiality in matters related to patient, family, and client facility staff.
• Provides supplementary assistance with infection control and prevention measures
• Medication, medical supply, and equipment inventory
• Initiating Prior Authorizations for medications and diagnostic tests
• Participates in professional development activities
• All other duties within the scope of training as assigned by the Director of Nursing

Consults with:

• Psychiatrists, Nurse Practitioners, Program Directors, Staff Therapists, Staff Nurses, and Administrative Staff

Who You Are:

• Exceptional interpersonal and therapeutic communication skills
• Robust organizational and time management skills, with noteworthy attention to detail
• Team player with adaptiveness and agility
• Working knowledge of medical terminology and computer literacy (highly preferred)
• Medical Assistant (preferred)
• Current CPR certification (preferred)
• Working knowledge of pharmaceuticals (preferred)
• Experience in mental health care (preferred)

Physical Requirements

• Often required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms.
• Occasionally required to sit and stoop, kneel, or crouch.
• The employee must be able to lift and/or move up to 25 pounds

Schedule (schedule of 40 hours/week)

• Monday through Friday, 8:30am-4:30pm
• Schedule flexibility given patient and program needs

We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply! 

Who We Are 

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.  

A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities. 

Benefits & Perks 

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization. 

For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.  

What’s Next? 

Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!