What are the responsibilities and job description for the Healthcare Customer Service Specialist position at Compassionate Care At Home, LLC?
Overview
We are seeking a dedicated and detail-oriented Customer Care Coordinator to join our team. In this role, you will be the primary point of contact for patients and clients, ensuring they receive exceptional service and support. The ideal candidate will have a strong background in home care and healthcare environment. Your ability to communicate effectively and manage administrative tasks will be essential in providing a seamless experience for our clients.
Duties
- Serve as the first point of contact for patients, addressing inquiries and providing information about services.
- Schedule appointments and manage calendars for healthcare providers.
- Maintain accurate patient records and ensure compliance with privacy regulations.
- Assist with insurance verification and billing inquiries.
- Collaborate with medical staff to ensure efficient patient flow and high-quality care.
- Provide administrative support, including filing, data entry, and managing correspondence.
- Educate patients on office policies, procedures, and health-related information.
Requirements
- is essential.
- Previous or dental office setting is preferred.
- Strong organizational skills with the ability to multitask effectively.
- Excellent verbal and written communication skills.
- Familiarity with medical administrative support tasks, including scheduling and patient management software.
- A proactive attitude with a commitment to delivering outstanding customer service.
- Ability to work collaboratively within a team environment while also being self-motivated.
If you are passionate about providing excellent customer care within the healthcare field, we encourage you to apply for this rewarding opportunity as a Customer Care Coordinator.
Job Types: Full-time, Part-time, Contract
Pay: $16.00 - $18.00 per hour
Expected hours: 8 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Care coordinator: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Show Low, AZ 85901 (Preferred)
Ability to Relocate:
- Show Low, AZ 85901: Relocate before starting work (Required)
Willingness to travel:
- 75% (Preferred)
Work Location: In person
Salary : $16 - $18
