What are the responsibilities and job description for the Intake Coordinator/Receptionist position at Compassionate Care Hospice?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Are you looking for a place where you can make a genuine difference in people’s lives, during their final hour?
Search no further.
Compassionate Care Hospice was established to serve our community’s terminally ill, so that their last days on earth are peaceful and dignified. Help us write beautiful final chapters for those in need.
We are headquartered in Fresno and services the Central Valley, including the following counties: Fresno, Merced, Madera, Tulare, Kings, Mariposa, Stanislaus, and Kern County. Our top priority is maintaining our culture of respect and love for our patients and team, alike. Our commitment to our core values allows us to be a provider and employer of choice. We understand that our employees are key to providing quality care and are our most important resource.
We actively seek career-oriented individuals, to whom we offer job security and upward mobility when appropriate - based on merit and performance. We proudly employ an accomplished team of professionals and our team is as diverse as the communities we serve, representing different ethnicities, religions, ages, national origins, and sexual orientations.
Join us today and grow with us!
We are currently seeking to fill the Intake Coordinator/Receptionist position.
-Position to be performed in the Fresno Headquarters.
-Compensation $21-$23/hr (negotiable, based on experience, etc.).
- Availability required: Three weekdays per week plus weekends.
About the Position
The Intake Coordinator/Receptionist is responsible for managing all aspects of the patient intake process, including overseeing the referral process and insurance verification. This role also provides clerical and administrative support to the Executive Director/Administrator and Clinical Director, ensuring the smooth operation of office functions while maintaining compliance with regulatory requirements.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
- Manages daily patient referral and intake operations, ensuring compliance with state, federal, and accreditation requirements.
- Establishes and maintains positive relationships with referral sources, patients, and their families.
- Ensures seamless patient transitions by overseeing patient education, care coordination, and adherence to the plan of care.
- Handles insurance verification and negotiates service pricing within financial parameters.
- Maintains up-to-date administrative and clinical records, ensuring compliance with Medicare, Medicaid, and private payer regulations.
- Provides clerical and administrative support, including correspondence, word processing, and maintaining patient statistics.
- Answers and directs phone inquiries, ensuring prompt and professional communication.
- Coordinates the preparation and maintenance of required documentation, including doctor’s orders and compliance forms.
- Maintains confidentiality of sensitive information and ensures compliance with privacy regulations.
- Other duties as assigned by the Executive Director/Administrator or Clinical Director.
POSITION QUALIFICATIONS
- Minimum of two (2) years of experience in hospice, healthcare, or a related field, or completion of a one- or two-year business college program.
- Knowledge of corporate business management, insurance verification, governmental regulations, and accreditation standards.
- Strong organizational, communication, and problem-solving skills.
- Proficiency in word processing, data entry, and medical terminology.
- Ability to work independently, multitask, and interact professionally with patients, families, and healthcare providers.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
Employees and patients are equally precious to us. Your happiness is our happiness - we offer you the following benefits for any full-time position:
●Dynamic, fun, team-oriented work environment
●Unparalleled company culture
●Local company with soul
●Countless growth and development opportunities
● Flexible Schedules
● Medical, dental and vision insurance
● Mileage Reimbursement at current Federal rate
● Gas reimbursement for those in company cars
● PTO
● Paid Holidays
● Paid Sick Days
● 401K
● And so much more!
Compassionate Care Hospice has grown into the Valley’s leading Hospice establishment. Compassionate Care provides in-home medical, rehabilitative, and support services by seasoned professionals with comprehensive clinical training and robust hospitality experience.
CompassionateCare.com
Salary : $21 - $23
