What are the responsibilities and job description for the Health Insurance Specialist/Administrative Support Specialist position at Compassionate Minds Therapy?
Job Overview
We are seeking a detail-oriented and motivated Insurance Specialist/Administrative Support Specialist to join our team. The ideal candidate will play a crucial role in assisting clients with their insurance needs, providing exceptional customer service, and ensuring compliance with industry regulations. This position requires strong communication skills, the ability to negotiate effectively, and a solid understanding of insurance products and benefits administration.
Duties
- Assist clients in understanding their insurance options and benefits.
- Communicate effectively with insurance companies regarding benefits and client eligibility.
- Assist clients to address inquiries and resolve issues related to billing.
- Maintain accurate records of client interactions and transactions in compliance with HIPAA regulations.
- Collaborate with team members to enhance client service experiences.
Qualifications
- Proven experience in customer service or insurance.
- Detailed knowledge of insurance processes.
- Ability to multi-task.
- Familiarity with benefits administration and related processes.
- Knowledge of HIPAA regulations and compliance requirements.
- Excellent organizational skills with attention to detail.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about helping others navigate their insurance options and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity as an Insurance Specialist.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $19 - $21