What are the responsibilities and job description for the Junior Claims Support position at Compel USA?
Job description
We are seeking a candidate for a Workers’ Compensation Medical Only Claims “Engineer”
We are in Scottsdale at Loop 101 and Via De Ventura, seeking in-office team members for our
growing team! Compel USA is focused on disruption and innovation in the area of insurtech. We
provide customized solutions to eliminate unnecessary workers compensation costs using
proprietary tools. We are always looking for new ways to make things happen and delight our
clients with a focus on delivering unexpected results and service.
We are invested in providing a secure and fulfilling career trajectory for our employees and
value our very low turnover rate and commitment to seeing our team members succeed. We
care about developing people and moving them forward and believe in the power of great
attitude, strong work ethic and personality over degrees and even industry experience. We hope
to bring someone to our team who will thrive and grow with us as we expand into new markets
and products. We are a small and cohesive company and here you are more than just a
number- you’re a part of a team where we are focused on industry disruption, employee
empowerment and supporting one another.
Job Responsibilities include:
· Responsible for a claim inventory of approximately 200-250 claims.
· Ensure claims remain medical only and do not incur indemnity costs.
· Work directly with claim adjusters in multiple jurisdictions on management of claims through closure.
· Communicate with medical providers, secure treatment plans, work status updates and work releases as
needed.
· Provide timely updates of claim activity to the employer/client and claims adjuster.
· Work closely with your claim assistant to secure timely medical information.
Skills required:
- 2-3 years minimum experience required in Workers’ Compensation claims management
- Basic knowledge of workers compensation laws and procedures
- Willingness to expand knowledge and grow/move up with-in the company.
- Ability to multi-task
- Ability to work with minimal supervision and take initiative on required actions to move claims forward.
- Comfort with contacting adjusters and employers to obtain or communicate information when necessary.
- Excellent Customer Service and communication skills
- Persistence
- Action Oriented
Excellent Customer Service and communication
· Ability to multitask and work at a fast pace with minimal supervision
This position requires in-office work daily for the first 90 days at our office in Scottsdale;
after this initial training period, we offer the opportunity to potentially work from home 1-
2 days per week.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Scottsdale, AZ 85258: Reliably commute or planning to relocate before starting
work (Required)
Work Location: One location
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Scottsdale, AZ 85258: Reliably commute or planning to relocate before starting
work (Required)
Experience:
- Microsoft Excel: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $45,000 - $50,000