What are the responsibilities and job description for the Customer Service Coordinator position at Competition Auto Group?
About the Job
We are seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for handling customer inquiries, scheduling appointments, and resolving issues in a timely manner.
Duties and Responsibilities
- Manage customer relationships through phone, email, and live chat
- Use dealership-specific software to track customer interactions and schedule appointments
- Collaborate with colleagues to resolve complex customer issues
Requirements
- Proven experience in customer service or call center environments
- Strong technical skills and ability to learn new systems
- Exceptional communication and problem-solving abilities
Why Work With Us
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Collaborative and dynamic work environment
Customer Service Coordinator
Penske Truck Leasing and Logistics -
Central, NY
Customer Service Coordinator
Penske Truck Leasing Co., L.P. -
Central, NY
customer-service-coordinator
Penske -
West Babylon, NY