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Customer Service Coordinator

Competition Auto Group
Saint James, NY Full Time
POSTED ON 3/12/2025 CLOSED ON 4/11/2025

What are the responsibilities and job description for the Customer Service Coordinator position at Competition Auto Group?

About the Job

We are seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for handling customer inquiries, scheduling appointments, and resolving issues in a timely manner.

Duties and Responsibilities

  • Manage customer relationships through phone, email, and live chat
  • Use dealership-specific software to track customer interactions and schedule appointments
  • Collaborate with colleagues to resolve complex customer issues

Requirements

  • Proven experience in customer service or call center environments
  • Strong technical skills and ability to learn new systems
  • Exceptional communication and problem-solving abilities

Why Work With Us

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
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