What are the responsibilities and job description for the Benefits & Leave Administrator position at Complete Auto Body and Repair?
St. Louis Post Dispatch "Top Workplace Award Winning"
Complete Auto Body and Repair is a family of companies based in North County and St. Charles County that strive to bring you a one stop "Complete Experience".
Our mission is to deliver dedication to the highest quality of customer service and to do so with a sense of warmth, friendliness, individual pride, and company spirit.
We are seeking a Benefits & Leave Administrator with the desire to be a part of positive and growing organization!
The Leave & Benefits Administrator is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan. Serves as leave administrator and workers compensation administrator for entire company.
Duties And Responsibilities
Ensures the accuracy of all benefits enrollment to provide vendors with accurate eligibility information.
Distributes all benefits enrollment materials and determines eligibility.
Enrolls employees with carriers and processes life status changes.
Responds to benefit inquiries from managers and employees on plan provisions, benefit enrollments, status changes and other general inquiries.
Responsible for leave and ADA administration.
Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
Manages the open enrollment process.
Prepares and manages reports for allocation/billing for all group insurance coverages.
Complete benefit surveys and benchmarking exercises with accuracy, perform analysis of results, prepare recommendations for potential benefit design and/or program changes and present findings.
Research potential benefit design and/or program changes and present findings and recommendations.
Participate in the open enrollment selection and pricing process, implementation and testing of new plans with internal team, carriers, and enrollment vendor.
Collaborate with internal team members and enrollment vendors in the design, implementation, and improvement of benefit processes and procedures.
Ensure all benefits are administered in accordance with Plan Documents.
Resolve escalated associate service issues as it relates to benefits and supporting programs.
Ensure associates are properly enrolled in benefit plans and resolve system eligibility and service issues in a timely and courteous manner.
Interpersonal Skills And Competencies Required
Ability to serve as a strategic partner, with sound technical and analytical skills, good judgment, and a strong operational and strategic focus.
Detail oriented and maintains accuracy with a strong sense of urgency while working on multiple tasks simultaneously.
Ability to shift focus with changing priorities.
Exercise a high degree of professionalism, poise, tact, and diplomacy to accomplish objectives.
Ability to meet deadlines and maintain composure under pressure.
Must possess a positive attitude, be dependable, and self-motivated.
Ability to work independently and in a team environment.
Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion and determine appropriate involvement and escalation with pertinent parties.
Ability to address and resolve moderate to complex issues with vendors and Associates in a professional manner.
Strong verbal and written communication skills with the ability to influence and persuade across all levels of the organization.
Education And Experience
Associate's degree preferred in HR or related field
Three years' experience in HR and/or benefits administration; including leave administration, ADA and workers' compensation required
Proficiency with payroll systems preferred
Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.
Other Requirements
Complete Auto Body and Repair is a family of companies based in North County and St. Charles County that strive to bring you a one stop "Complete Experience".
Our mission is to deliver dedication to the highest quality of customer service and to do so with a sense of warmth, friendliness, individual pride, and company spirit.
We are seeking a Benefits & Leave Administrator with the desire to be a part of positive and growing organization!
The Leave & Benefits Administrator is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan. Serves as leave administrator and workers compensation administrator for entire company.
Duties And Responsibilities
Ensures the accuracy of all benefits enrollment to provide vendors with accurate eligibility information.
Distributes all benefits enrollment materials and determines eligibility.
Enrolls employees with carriers and processes life status changes.
Responds to benefit inquiries from managers and employees on plan provisions, benefit enrollments, status changes and other general inquiries.
Responsible for leave and ADA administration.
Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
Manages the open enrollment process.
Prepares and manages reports for allocation/billing for all group insurance coverages.
Complete benefit surveys and benchmarking exercises with accuracy, perform analysis of results, prepare recommendations for potential benefit design and/or program changes and present findings.
Research potential benefit design and/or program changes and present findings and recommendations.
Participate in the open enrollment selection and pricing process, implementation and testing of new plans with internal team, carriers, and enrollment vendor.
Collaborate with internal team members and enrollment vendors in the design, implementation, and improvement of benefit processes and procedures.
Ensure all benefits are administered in accordance with Plan Documents.
Resolve escalated associate service issues as it relates to benefits and supporting programs.
Ensure associates are properly enrolled in benefit plans and resolve system eligibility and service issues in a timely and courteous manner.
Interpersonal Skills And Competencies Required
Ability to serve as a strategic partner, with sound technical and analytical skills, good judgment, and a strong operational and strategic focus.
Detail oriented and maintains accuracy with a strong sense of urgency while working on multiple tasks simultaneously.
Ability to shift focus with changing priorities.
Exercise a high degree of professionalism, poise, tact, and diplomacy to accomplish objectives.
Ability to meet deadlines and maintain composure under pressure.
Must possess a positive attitude, be dependable, and self-motivated.
Ability to work independently and in a team environment.
Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion and determine appropriate involvement and escalation with pertinent parties.
Ability to address and resolve moderate to complex issues with vendors and Associates in a professional manner.
Strong verbal and written communication skills with the ability to influence and persuade across all levels of the organization.
Education And Experience
Associate's degree preferred in HR or related field
Three years' experience in HR and/or benefits administration; including leave administration, ADA and workers' compensation required
Proficiency with payroll systems preferred
Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.
Other Requirements
- Travel between locations be necessary at times.
- Occasional out-of-town travel could be required.
- A flexible work schedule
- Stay abreast of new developments, best practices, and statutory and regulatory changes.
- The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.
