What are the responsibilities and job description for the Team Leader – Kennel Management position at Complete Canine?
Job Overview
We are seeking a motivated and experienced Assistant Manager to join our dynamic team. The ideal candidate will play a crucial role in supporting the Owner in daily operations, ensuring exceptional customer service, and outstanding care of the dogs in our charge. This position requires strong leadership skills, a keen understanding of kennel management, and the ability to manage various kennel functions effectively.
Duties
- Assist in overseeing daily kennel operations and ensure adherence to company policies and procedures.
- Manage team performance by providing training, coaching, and support to staff members.
- Supervise shift management activities, ensuring that all shifts are adequately staffed and operational goals are met.
- Maintain a clean, organized store environment that aligns with company standards.
- Address customer inquiries and resolve issues promptly to foster a positive experience for both them and their dog(s).
Requirements
- Proven experience in kennel management or a similar role is preferred.
- Strong team management skills with the ability to motivate and lead a diverse group of employees.
- Proficiency in online booking systems and basic math skills for accurate financial transactions.
- Knowledge of canine breeds, temperaments, and grooming needs.
- Excellent communication skills, both verbal and written, with a focus on customer service excellence.
- Ability to work flexible hours, including holidays as needed.
- A proactive approach to problem-solving with strong organizational skills.
Join our team as an Assistant Manager where you can make a significant impact on our facility's success while developing your career in kennel management!
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Parental leave
- Retirement plan
Shift:
- Evening shift
- Morning shift
Supplemental Pay:
- Bonus opportunities
- Tips
Work Days:
- Every weekend
- Weekends only
Education:
- High school or equivalent (Required)
Experience:
- Kennel: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Troy, MO 63379 (Required)
Work Location: In person
Salary : $18 - $20