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Healthcare Administration Director

Complete Care Centers, LLC
Waterford, MI Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 4/4/2025
Company Overview
Complete Care Centers, LLC is a dynamic healthcare organization dedicated to delivering exceptional patient care and services. Our team is passionate about creating a positive work environment that fosters growth and collaboration.

Job Summary
We are seeking a highly skilled and motivated Practice Manager to lead our front office operations at Complete Care Centers, LLC. This individual will be responsible for overseeing the day-to-day activities of our practice, ensuring seamless patient flow, and maintaining high levels of customer satisfaction.

Key Responsibilities
• Manage and coordinate front desk operations, including patient check-in, scheduling, and billing processes
• Supervise and train staff members on administrative tasks, performance evaluations, and productivity improvement strategies
• Develop and implement efficient office workflows, optimize electronic health record (EHR) systems, and maintain compliance with regulatory requirements
• Foster a positive and collaborative work environment, promoting open communication and feedback among team members
• Collaborate with other departments to ensure effective communication and coordination of patient care
• Provide excellent customer service, addressing patient concerns, and resolving issues promptly and professionally

Requirements
• Proficiency in office software and EHR systems, preferably eClinicalWorks
• Strong leadership and management skills, with experience in supervising staff and managing front office operations
• Excellent communication and interpersonal skills, with ability to build strong relationships with patients, staff, and external partners
• Ability to work effectively in a fast-paced environment, prioritizing tasks, and meeting deadlines
• Flexibility to work variable shifts within clinic hours, as needed

What We Offer
• Competitive compensation package and benefits
• Opportunities for professional growth and development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

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