What are the responsibilities and job description for the Medical Front Office Manager position at Complete Care Centers?
Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.
Summary of Duties: Are you a dynamic individual with a passion for healthcare administration and a knack for leading high-performing teams? We are seeking a talented Practice Manager to take the reins and ensure the seamless operation of our Complete Care office. This role combines managerial prowess, administrative finesse, and top-notch customer service to drive success from the front desk!
Key Responsibilities:
- Front Desk Management: warmly greeting and assisting patients, visitors, and staff, coordinating smooth patient check-in and check-out processes, and assisting with scheduling.
- Staff Supervision: oversee training and productivity of the front desk, conducting regular performance evaluations with constructive feedback, and cultivating a positive and collaborative work environment.
- Patient Relations: address patient concerns regarding billing, insurance and legal inquiries while providing the highest levels of customer service and maintaining patient compliance.
- Office Efficiency and Compliance: guaranteeing office is properly stocked with necessary equipment and ensuring to implement and optimize efficient office workflows and processes.
- Reporting: hosting weekly meetings to review data with the staff to help identify/discuss strategies for improvements for patient care, enrollments, etc.
Qualifications and Skills:
- Strong organizational and multitasking abilities.
- Excellent interpersonal and communication skills.
- Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required.
- Leadership and supervisory skills.
- Consistent professional conduct and meticulous attention to detail.
- Excellent verbal and written communication skills.
If you're ready to be an integral part of a thriving healthcare environment, apply now and bring your passion for excellence to Complete Care! Your journey to a rewarding career starts here.
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