What are the responsibilities and job description for the Patient Access Specialist position at Complete Care ER?
Position: Patient Access Specialist – (Days) 7a-7p
Location: Tyler, Texas
Job Type: Full-Time, Flexible Shifts
Location: Tyler, Texas
Job Type: Full-Time, Flexible Shifts
Patient Access Specialist – Join Our Growing Team and Make a Difference!
The Patient Access Specialist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly. We're looking for a passionate Patient Access Specialist to join our state-of-the-art, free standing emergency room.
About us
At Complete Care, we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible.
Why you’ll love working with us:
- Competitive pay
- Comprehensive health benefits (medical, dental, vision)
- 401(k) with Company Match
- Opportunities for career growth and continuing education (tuition reimbursement)
- Generous paid time off and flexible scheduling
- Employee Referral Bonus
- A supportive, collaborative, and positive work culture
What you’ll be doing:
- Greet and assist patients both in-person and over the phone with scheduling, registration, and inquiries
- Verify patient insurance and demographic information accurately
- Provide strong phone and verbal communication skills along with active listening
- Schedule appointments and manage patient flow
- Collect necessary paperwork and coordinate with various departments for patient care
- Provide excellent customer service and resolve patient questions or issues
What we’re looking for:
- 1-2 years of Medical Insurance verification experience preferred
- 2-3 years of Customer Service experience in the medical field
- BLS certification through the American Heart Association is required within sixty (60) days from start date
- High School Diploma or GED required
- Experience with MS Office, EMR/EPM systems
- Must be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs
Why Work with Us?
At Complete Care, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.
At Complete Care, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.
Apply Today:
If you are a motivated individual who thrives in a fast-paced environment and is passionate about making a positive impact on patient care, we want to hear from you! Apply online at: www.visitcompletecare.com .
#PatientAccessSpecialist
#FrontDesk
#MedicalReceptionist
#InsuranceVerification
Job Type: Full-time
Pay: $14.75 - $19.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- 3x12
- Day shift
- Holidays
- Rotating weekends
Work Location: In person
Salary : $15 - $19
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