Senior Director of Admissions & Marketing

Complete Care Management -

Senior Director of Marketing & Admissions

Shape the Future of Compassionate Care

At Complete Care at Whispering Woods and Complete Care at Holmdel , we treat our residents as cherished members of our extended family. We understand that selecting a trusted care team is one of the most significant decisions a family can make. That’s why we take pride in providing a sanctuary of support, comfort, and community where individuals can thrive.

As the Senior Director of Marketing & Admissions for both facilities, you will play a pivotal role in ensuring potential residents and their families experience the warmth, professionalism, and commitment that set us apart. You will guide families through a seamless transition process, foster meaningful relationships in the community, and help maintain vibrant, thriving residences.

Key Responsibilities

• Community Engagement & Education : Represent Whispering Woods and Complete Care at Holmdel by connecting with potential residents, families, and referral sources through outreach, sales calls, and follow-ups.
• Admissions Management : Perform pre-admission assessments within two hours of notification, ensuring smooth transitions for new residents by coordinating with clinical teams as necessary.
• Strategic Growth : Develop and maintain strong referral networks to achieve census goals and optimize the quality payor mix at both facilities.
• Relationship Development : Build lasting relationships with families, residents, and community partners to communicate services, bed availability, and program benefits effectively.
• Weekend Availability : Be available on weekends as needed to conduct facility tours and accommodate prospective residents and families.
• Collaborative Leadership : Work closely with the clinical and administrative teams at both locations to make informed and efficient decisions about prospective admissions.
• Data Monitoring & Reporting : Analyze and report on trends in inquiries, admissions, and census growth to inform strategic planning.
• Marketing Strategy Implementation : Create and execute comprehensive action plans to enhance the visibility and reputation of both facilities.
• Managed Care Knowledge : Stay informed on managed care and insurance processes to streamline referral and admission workflows.

What We’re Looking For

What We Offer

If you are a compassionate, results-oriented leader who believes in the transformative power of exceptional care, we invite you to join our team at Whispering Woods and Complete Care at Holmdel .

Together, we can make a meaningful impact on the lives of our extended family of residents.

Apply today and begin your journey of leadership and compassion with us!

Complete Care is an equal opportunity employer.

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