What are the responsibilities and job description for the Scheduling Coordinator position at Complete Dental Care?
Complete Dental Care in Burlington, MA is hiring an upbeat and organized person to help elevate our patients' experience as a full-time Scheduling Coordinator. This role is all about optimizing our office's efficiency and utilizing effective strategies to ensure we meet our production and collection goals. You could be a great fit if you love solving puzzles, overcoming obstacles, and interacting with all kinds of people. Keep reading to learn more!
THE BASICS
Pay: Our Scheduling Coordinator earns $20.00 - $28.00/hour.
Benefits:
- Health insurance
- Dental care for yourself, your spouse, and dependent children
- Paid time off (PTO) and holidays
- 401(k) and profit-sharing plan
- Continuing education opportunities
- Complimentary lab coats
- Convenient in-office laundry services
- Ample parking
- Opportunities for professional development and growth
- Positive, people-centered work environment
Help us provide excellent customer service and fully serve our patients' dental needs. Apply today!
YOUR DAY
As a Scheduling Coordinator, you support smooth and seamless workdays by optimizing our doctor's schedule and providing exceptional customer service. You closely review the "perfect schedule" and make strategic adjustments to provide the most efficient patient care possible. Your efforts are vital to meeting our production and collections goals, and you do what you can to ensure we achieve our targets.
You engage with patients and make them feel welcome, treating everyone respectfully and professionally. With an uplifting attitude, you answer questions, schedule and reschedule appointments, and follow up with patients who haven't scheduled an appointment to encourage them to stick with their treatment plans. You also work with our office manager to optimize our collections and financial processes. You take pride in helping us meet goals while providing the best patient care possible!
REQUIREMENTS
- 1 year(s) of experience in a dental office or similar healthcare setting
- Strong customer service skills with excellent communication and interpersonal abilities
- High level of organization, attention to detail, and time management skills
- Proficiency with management software
- Team-oriented attitude
Knowledge of Eaglesoft, Revenuewell, and Dental Intel software is a plus.
WHY JOIN US?
Complete Dental Care has been a trusted pillar in the Burlington community for over three decades, dedicated to offering comprehensive dental care in a modern and caring environment. Our mission is to improve oral health and create dazzling smiles for patients of all ages. We take pride in providing a variety of treatment options, ensuring that every patient receives the personalized care they deserve.
At the heart of our clinic is a team-oriented culture with a supportive and collaborative atmosphere. We value long-term relationships and strive to deliver not just excellence but also a sense of belonging for our staff. Become a part of our team, where skills are valued and careers flourish!
WE CAN'T WAIT TO HEAR FROM YOU!
Are you committed to customer service and helping others? Do you thrive from solving challenges and smashing goals? If so, don't miss out - apply for this dynamic position today with our short initial form!
Salary : $20 - $28
