Palliative Care Coordinator

SUMMARY OF JOB DUTIES :

In collaboration with the Nurse Manager, Palliative Care and oversight of the Palliative Care Advanced Practice Provider and / or Primary Care Provider, the Palliative Care Coordinator expands the individualized primary healthcare services by evaluating certain acute or chronic health conditions for our Palliative Care organization.

ESSENTIAL JOB FUNCTIONS :

The Palliative Care Coordinator must be able to perform each essential duty satisfactorily. The listed items are representative of the knowledge, skill, and / or ability required :

• Completes patient interviews, and accurately obtains and documents vital signs
• Obtains laboratory specimen and gives injections per providers orders as directed using the appropriate techniques and demonstrates proper disposal of biohazardous waste
• Handles portal messages from patients, refill medications, order additional labs or imaging as needed, complete prior authorizations, complete precertification for imaging, etc.
• Maintains communication with Nurse Manager, Palliative Care, the Palliative Care Advanced Practice Provider, and the Primary Care Provider
• Facilitates completion of telehealth appointments with the Palliative Care Advanced Practice Provider, as needed
• Coordinates and maintains continuity with secondary services
• Retrieves specialist records for Primary Care Provider review
• Must have effective communication skills and instructs patient and / or their family as directed by the provider.
• Call patients to triage, follow up, and discuss results as directed by the provider while maintaining patient confidentiality.
• Travel to clinic locations and patient homes with the market
• Retrieve and compile information
• Research, analyze, interpret, organize, prioritize, and verify data and information
• Maintain records / logs
• Investigate, evaluate, and recommend action

MINIMUM REQUIREMENTS

Strong verbal and written communication skills