Phlebotomy Supervisor

Location: 70 Plaza Drive Pell City, AL 35125. Will require travel to other AL clinics as needed

Schedule: Monday-Friday 8am-5pm

Pay Range: $24-27 per hour, dependent on experience

SUMMARY OF JOB DUTIES:
The Phlebotomy Supervisor will manage phlebotomists at all locations excluding Core Lab and includes supervision of various levels of phlebotomy staff. Extensive travel is required.

ESSENTIAL JOB FUNCTIONS:

• Interview and participate in hiring of new phlebotomy staff; onboard new hires; onboard new equipment as needed.
• Maintains safe, secure, and healthy work environment by following standards and procedures, complying with legal regulations.
• Obtains blood specimens by performing venipunctures and fingersticks.
• Manage training of all phlebotomy staff and evaluate competency to ensure proper protocol on all procedures are being performed.
• Manage and review all workflows pertaining to phlebotomy staff to ensure proper and efficient workflows are in place and followed.
• Coordinate with Ancillary Integration Manager to ensure POC analyzers are working properly and help with troubleshooting if necessary.
• Coordinate with QA/QC staff to ensure phlebotomy staff are adhering to policies and procedures.
• Manages corrective action, PIPs, and accommodations for direct reports with consent and guidance from HR Department.
• Performs yearly performance evaluations of direct reports.
• Coordinates with HR Department to evaluate and promote employee retention practices.
• Coordinates with HR Department to ensure all aspects of temp. service utilization are met including but not limited to time sheets, onboarding, and training.
• Supervises phlebotomy staff to ensure specimen integrity by using aseptic technique, following department procedures, observing isolation procedures are performed adequately.
• Verifies test requisitions by comparing the information with Athena requisitions, bringing discrepancies to the attention of clinical personnel.
• Coordinate with practice management on training clinical staff on proper ordering of laboratory test.
• Verifies patient by reading patient identification.
• Collects therapeutic drug-monitoring assays by collaborating with lab personnel to ensure appropriate drug dose to collection time.
• Manages proper data collection of collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed at all locations excluding Core Lab.
• Manages all aspects of phlebotomy training and coaching for best practices.
• Resolves unusual test orders by contacting the physician, pathologist, MAS, or reference laboratory; referring unresolved orders back to the originator for further clarification; maintaining unresolved orders.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Adheres to professional standards, clinic policies and procedures, federal, state, and local requirements.
• Enhances the phlebotomy department's reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Knowledge of billing/coding for lab procedures
• Manage the work, time and attendance, schedules and conflict resolution with all phlebotomy staff at assigned locations.
• Travel required to remote sites to meet with lab staff as needed to perform all supervisory duties. Travel may be extensive.
• Manages supply inventory at all responsible locations to ensure all needed supplies are available.
• Evaluate supply formulary to ensure highest level of cost savings are being utilized.
• Inventories and requisitions medical laboratory supplies and materials; stocks work

areas as needed.

• Coordinate with vendors to resolve issues with orders, specimens, and results that may occur.