Demo

Retail Customer Service Associate - Ashland, MA

Complete HR Solutions
Ashland, MA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/10/2025

We are looking for a Retail Customer Service Associate!

The ideal candidate is highly organized, a self-starter, who is energetic, and possesses strong

customer service and communication skills. This person must thrive in a fast paced, team

orientated environment. The right candidate will have the opportunity to expand their knowledge

and grow within the organization.

Essential responsibilities include, but are not limited to :

  • Answer all incoming calls & emails, responds to inquiries, and schedules sales appointments
  • Assist customers in showroom with appointment scheduling, product knowledge, and retail sales
  • Resolve customer concerns / complaints using a professional approach.
  • Perform office duties as needed
  • Monday through Friday workweek (In Person, Ashland, MA)

Requirements :

  • Must be a team player with a positive attitude
  • Must have a reliable means of transportation
  • Ability to follow directions & multitask
  • Prior retail sales & customer service experience preferred, but not required
  • Prior industry experience a plus
  • Must be proficient with Microsoft word, Outlook, Excel, Google platforms (Docs, Sheets, Calendar, Gmail)
  • Benefits Package

  • Paid vacation
  • Health insurance
  • 401K available
  • Job Type : Full-time Pay : $40,000.00 - $50,000.00 per year (depending on experience)
  • We are an equal opportunity employer. Minority / Female / Disabled / Veteran. All qualified

    applicants will receive consideration for employment without regard to race, color, religion, sex,

    sexual orientation, gender identity or national origin.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    About Reliable Fence MetroWest

    Reliable Fence Company MetroWest has been providing quality, reasonably priced fence

    products in the Metro West area since 1955. We employ a team of full-time field experts. From

    the initial concept of a new fence project to the installed product, our team is there to provide

    expertise every step of the way. We have a large manufacturing facility where milled parts are

    transformed into beautiful fences by our experienced and highly skilled woodworkers. We work

    with customers, their builder or landscape architect to help choose the right fence for their needs.

    Our success has been made possible by having a team of dedicated employees and technical

    salespeople who have extensive experience in the material selection process and relationships

    with today's leading manufacturers.

    Our organization rewards performance and provides a stable, supportive, professional and

    friendly work environment. Our people are our greatest asset.

    Salary : $40,000 - $50,000

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