What are the responsibilities and job description for the Stone Countertop Sales Specialist position at Complete Kitchen and Bath?
About Us: Complete Kitchen and Bath is a premier provider of high-quality kitchen and bathroom products, specializing in custom stone countertops. Our reputation for exceptional craftsmanship, personalized service, and top-notch materials has made us a leader in the Lakeland area. We offer a wide selection of natural and engineered stones, including granite, quartz, marble, and more. We are currently seeking a motivated and customer-focused Stone Countertop Sales Specialist to join our team and help us provide outstanding experiences for our customers.
Job Description:
As a Stone Countertop Sales Specialist at Complete Kitchen and Bath, you will be the key point of contact for our customers looking to enhance their homes with beautiful and functional stone countertops. You’ll assist homeowners, builders, contractors, and designers in choosing the right materials for their projects while providing expert advice on design, layout, and installation. This is an exciting opportunity to join a fast-paced and dynamic team dedicated to exceeding customer expectations.
Responsibilities:
- Greet customers and provide expert guidance on the selection of stone countertop materials, including granite, quartz, marble, and other specialty stones.
- Assist customers in designing and customizing countertops to suit their needs, style preferences, and budget.
- Prepare accurate quotes and pricing based on customer selections, including material costs, fabrication, and installation.
- Schedule in-home consultations and take measurements for accurate project planning.
- Maintain detailed records of customer orders, including design specifications, timelines, and follow-up actions.
- Build strong, long-term relationships with clients, offering continuous support throughout the sales and installation process.
- Meet or exceed individual sales goals and contribute to overall team success.
- Ensure the showroom is clean, organized, and well-stocked with an up-to-date selection of stone samples.
- Stay up to date on industry trends, new stone products, and installation techniques.
- Collaborate with the installation team and project managers to ensure timely and accurate project completion.
- Provide excellent customer service, including handling inquiries, addressing concerns, and resolving issues in a professional and timely manner.
- Actively follow up on leads and past clients to drive repeat business and referrals.
Qualifications:
- Proven sales experience, preferably in the home improvement, kitchen & bath, or construction industry.
- Strong knowledge of stone materials such as granite, quartz, and marble, and their applications in countertops.
- Excellent communication and customer service skills.
- Ability to provide tailored recommendations based on individual customer needs and preferences.
- Detail-oriented with the ability to manage multiple projects at once.
- Proficiency in using sales software, CRM systems, and Microsoft Office Suite.
- Ability to work independently and as part of a collaborative team.
- A valid driver’s license and reliable transportation for in-home consultations.
- A background in interior design, architecture, or a related field is a plus, but not required.
Why Work With Us:
- Competitive base salary with commission-based incentives.
- Paid time off and holidays.
- Opportunities for ongoing training and professional development.
- A supportive, team-oriented work environment.
- Room for growth and career advancement within the company.
A company that values quality craftsmanship and exceptional customer service.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Paid time off
Compensation Package:
- Commission pay
- Hourly pay
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Lakeland, FL 33801 (Required)
Ability to Relocate:
- Lakeland, FL 33801: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $70,000