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Lead Pool Service Technician

Complete Pool & Yard Care, Inc
Tucson, AZ Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

A Lead Pool Service Technician is an expert in pool maintenance and repairs, capable of handling the most complex issues related to pool systems. They mentor trainees and other staff, troubleshoot problem pools, manage high-level customer relationships and may perform equipment installations and advanced diagnostics.

Key Responsibilities :

  • Perform basic pool cleaning tasks to include : empty skimmer, pump, leaf canister and other baskets, brush pool / spa surfaces, skim pool / spa surface and remove large debris from bottom of pool / spa and manually vacuuming pool / spa.
  • Test water chemistry and add chemicals as needed based upon PoolBrain and LSI calculator recommendations.
  • Backwash sand and DE filters based on filter pressure and pool conditions. Clean single cartridge filters based on filter pressure and pool conditions. Inspect pool equipment for visible wear, leaks or issues.
  • Conduct advanced diagnostics and repairs on all pool systems (pool chemistry, pumps, heaters, plumbing, automation systems).
  • Handle major repairs such as minor leak detection, equipment replacement, and electrical troubleshooting.
  • Clean and inspect all types of pool filters.
  • Train and mentor Trainee and Pool Service Technicians, providing guidance on best practices.
  • Ensure commercial pools are compliant with local / state health regulations and codes.
  • Serve as the primary contact for high-priority clients, offering expert advice on maintenance, repairs, and pool upgrades.
  • Manage inventory and ensure tools and chemicals are properly stocked.
  • Cover routes when other techs are out sick or on vacation.

Required Skills :

  • Expertise in pool system diagnostics, mechanical repairs, and water chemistry.
  • Leadership and mentoring skills for training new and junior staff.
  • Excellent customer service, problem-solving, and communication skills.
  • Ability to manage multiple complex projects independently.
  • Experience / Certification :

  • 1 years of experience in pool service and maintenance.
  • Demonstrated knowledge of the LSI and how to manage it.
  • Pima County Pool Operators Certification.
  • Orenda Academy, Four Pillars Orenda Academy, Commercial Orenda Academy and
  • Start-up Orenda Academy Certifications
  • Benefits :

    Monday through Friday – flexible schedule, PTO, professional development assistance, retirement plan, bonus opportunities.

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