Medical Office Receptionist

We are seeking a friendly, organized, and detail-oriented Medical Office Receptionist to join our healthcare team, in Orange, TX. The ideal candidate will provide essential administrative support in a fast-paced medical environment, ensuring a seamless patient experience. You will be the first point of contact for patients and visitors, responsible for managing appointments, handling inquiries, and maintaining patient confidentiality.

**Key Responsibilities:**

- Greet patients and visitors in a welcoming and professional manner.
- Answer phone calls, respond to inquiries, and provide accurate information regarding services and
appointments, and collect payments. Enter copays into WebPT as well as Office Ally.
- Schedule and confirm patient appointments, and manage the clinic’s appointment calendar and
set up new/potential patients for therapy.

- Speak in a professional and friendly manner.
- Fax ordering physicians' initial evaluations and progress notes for signature.
- Create electronic and paper files for patients.
- Print future scheduled appointments for all patients.
- Remove sign in labels and reapply to log sheet.
- File various documents
- Keep adequate amount of OMT forms stocked for new patients.
- Keep accurate appointments for the day on dry erase board.
- Pull files for afternoon patients.
- Collect patient information, verify insurance details, and process necessary documentation during
check-in and check-out.
- Maintain a clean and organized reception area and patient waiting room. Vacuum as necessary.
- Process and manage medical records in compliance with HIPAA regulations.
- Assist with billing inquiries and insurance claims when necessary.
- Coordinate with medical staff to ensure optimal patient flow and communication.

- High school diploma or equivalent
- Previous experience as a receptionist in a medical office or healthcare setting is highly desirable.
- Knowledge of medical terminology and understanding of healthcare insurance processes is a plus.
- Strong interpersonal skills with a customer-focused approach.
- Excellent verbal and written communication skills.
- Proficient in using office equipment and medical software systems (e.g., EMR/EHR).
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and problem-solving skills.

• MUST be a Texas or Louisiana resident
• Provide a clear drug screen upon hire-in
• Clear background check
• Complete Criteria Corp Assessment before resume will be sent to client.

Work hours are Mon-Fri 7:30 a.m.--4:30 p.m. with an hour for lunch.

Pay range is $14.00 per hour.Dress Code is Business Casual.

CURRENT AND DETAILED RESUMES MUST ACCOMPANY APPLICATION, AND DETAIL WORK EXPERIENCE, RELEVANT TO THE JOB POSTED, IN ORDER TO BE CONSIDERED.

Three Professional References must be provided

ONLY SERIOUS APPLICANTS NEED APPLY.