What are the responsibilities and job description for the Lead Teller position at Complex Community Federal Credit Union?
Leadership and Brand
Demonstrated knowledge of our credit union's brand, policies, and procedures is essential for success in this role.
Key Responsibilities:
- Ensure adequate staffing levels at the branch on a daily basis
- Oversee the management of branch cash vaults, including proper storage and movement of cash
- Order money as directed by management
- Provide coaching and guidance to teller staff as needed
- Ensure compliance with established policies and procedures
- Foster strong relationships with members, listening to their concerns and addressing their needs
- Perform teller duties, including pulling drawers and serving members, as necessary
Supervisory experience and system knowledge are highly valued, with a strong track record of accuracy. Previous experience and a good credit history are also required. We expect candidates to be professional, discreet, and able to work well with others in a way that reflects our brand values. Low absenteeism and a consistent attendance record are essential.
