What are the responsibilities and job description for the Client Services Specialist, MHP position at Compliance Holdings, LLC?
The Client Services Specialist supports clients by assisting with the development of Non-Quantitative Treatment Limitation (NQTL) analyses, required by the Mental Health Parity and Addiction Equity Act (MHPAEA), for group health plan clients. This position offers the opportunity to help group health plans come into compliance with federal requirements addressing coverage equity for mental health care and substance use disorder treatment. This position requires superior communication, analytical, writing abilities, and interpersonal skills. A commitment to teamwork, an eye for detail, and the ability to manage time, handle multiple priorities, and work independently are also essential.
Responsibilities
This is a remote or hybrid position; the office is located in Pikesville, MD. This position is in a typical office environment which requires prolonged sitting and standing in front of a computer. In addition , this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is regularly required to talk to hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compliance Holdings, LLC. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Responsibilities
- Work with clients and account managers to gather necessary health plan data
- Review and assess health plan documents and data to identify treatment limits and assess health plan practices
- Serve as a primary drafter of MHPAEA NQTL comparative analytical reports
- Answer MHPAEA questions for internal staff as needed and escalate questions as appropriate
- Research compliance issues as needed
- Support other aspects of the Company's compliance services practice as needed
- Use innovative and effective methodologies to support compliance efforts
- Look for improvements to compliance services processes and procedures to support efficiency and growth
- BA/BS Degree in Business, Economics, Political Science; Government or similar
- Working knowledge of federal laws and regulations and government report preparation
- Working knowledge of government reporting websites
- Excellent organizational skills
- Extremely strong attention to detail
- Excellent written and verbal communication skills and etiquette
- Strong analytical, strategic thinking, and problem-solving skills
- Experienced and skilled in computer systems in a windows-based environment
- Demonstrated ability to articulate clearly and effectively
- Strong interpersonal skills
- Ability to work closely in a collaborative team environment
- Service orientation with a sense of urgency and responsiveness
- Eager to learn and contribute to the success of the organization
- Works diligently and well under deadline pressures
- Projects maturity and professionalism
- Approaches problems as opportunities and searches for mutually beneficial solutions
- Medical, Dental and Vision Benefits
- Health Savings and Flexible Spending Account Options
- Automatic enrollment in 401(k) with Company Contribution
- Employee Assistance Program
- Company-paid Life and Disability Insurance
- Unlimited Time Off Policy
This is a remote or hybrid position; the office is located in Pikesville, MD. This position is in a typical office environment which requires prolonged sitting and standing in front of a computer. In addition , this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is regularly required to talk to hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compliance Holdings, LLC. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Salary : $50,000 - $60,000
