What are the responsibilities and job description for the Broker Operations Account Manager position at Compliance Holdings?
Role Description:
This is a full-time, remote role for a Broker Operations Account Manager at Healthcare Reporting, a Compliance Holdings company. The Broker Operations Account Manager will be responsible for managing and maintaining relationships with brokers and clients in the self-insured market. Additionally, this position will focus on improving operational processes, increasing efficiency, and delivering high levels of client satisfaction.
Qualifications:
- Bachelor's degree or equivalent work experience in Business Administration, Marketing or related field
- 3 years of industry experience in the self-insured market
- Experience working with brokers and client TPAs to manage day-to-day operations
- Strong communication skills to effectively manage relationships with clients and brokers via email and over the phone
- Fully on board a customers block of business in a timely fashion
- Keep up with the statuses of on boarding groups
- Have competence with data integrity/remain HIPAA compliant at all times
- The applicant should have the ability to learn our Self Insured Reporting Software while working with reinsurance carriers, TPAs, and Benefit Brokers
- Proven ability to work well with cross-functional teams
- Excellent organizational skills and a strong attention to detail
- Proficiency in Microsoft Office Suite
Benefit Offerings
- Medical, Dental and Vision Benefits
- Health Savings and Flexible Spending Account Options
- Automatic enrollment in 401(k) with Company Contribution
- Employee Assistance Program
- Company-paid Life and Disability Insurance
- Unlimited Time Off Policy
Work Environment:
This is a remote position. This job operates in a professional environment, whether in person or remotely. This role routinely uses standard office equipment such as computers, phones, and printers.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
If you are a resident of a state that requires pay transparency, please email us at HR@complianceholdings.com to receive compensation and benefits information for this role. Be sure to include the Job ID in the subject line of your email.
Compliance Holdings, LLC. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
