What are the responsibilities and job description for the Helpdesk Specialist position at CompQsoft, Inc.?
Description:
Job Title: Help Desk
Location: Schriver Space Force Based, Colorado Spring CO
Full-time job with salary and benefits
Certification: Any one of the IAT Level II certifications (Security CE, CCNA-Security, GICSP, GSEC, SSCP)
Security Clearance: Secret
Requirements:- Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
- Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.
- Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract.
- These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
