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Help Desk Manager (Lead)

CompQsoft
Colorado, CO Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/4/2025

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Description

Job Title : Help Desk Manager

Location : SSFB, Colorado (Onsite Work)

Full-time job with salary and benefits

Certification : Any one of the IAT Level II certifications

Security Clearance : Active Secret

Responsibilities :

  • Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract.
  • These personnel serve as the first point of contact for troubleshooting hardware / software PC and printer problems.

Skills :

  • At least 5 years of experience.

    • Requirements

    These personnel serve as the first point of contact for troubleshooting hardware / software PC and printer problems.

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