What are the responsibilities and job description for the Help Desk Specialist position at CompQsoft?
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Job Type
Full-time
Description
Title: Help Desk Specialist Tier 2
Location: Portsmouth, NH Hybrid (3 days onsite)
Clearance: Active Secret
Client: US NAVY SUBMEPP
Certification: sec /sscp or BS Degree in IT
Job Description:
- MUST be a team player.
- Customer service skills (experience with call centres/help desk) Technical troubleshooting
- Ability to understand technical instructions
- Ability to work independently with escalation available and minimal supervision Ability to document technical processes
- Microsoft Office Suite knowledge a plus
- SharePoint knowledge a plus.
Requirements
- Customer service skills (experience with call centres/help desk) Technical troubleshooting
- Ability to understand technical instructions
- Ability to work independently with escalation available and minimal supervision Ability to document technical processes
- Microsoft Office Suite knowledge a plus
- SharePoint knowledge a plus.
CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.
