What are the responsibilities and job description for the Front End position at COMPREHENSIVE BEHAVIORAL HEALTH ASSOCIATES INC?
Introduction:
We are seeking a friendly and organized Receptionist to join our team and provide excellent customer service to clients and visitors. The Receptionist will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk, including greeting clients and visitors and directing them to the appropriate person or department
Answer and route calls, including taking messages and transferring calls as needed
Handle a variety of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records
Ensure that the reception area is clean and organized at all times
Provide excellent customer service to clients and visitors, including assisting with questions and needs
Other duties as assigned
Qualifications:
Minimum of 1 year of experience as a receptionist or in a customer service role
Strong communication and customer service skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems
Fluency in English is required; additional language skills are a plus
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
Professional development opportunities
Positive and supportive work environment
