Medical Office Scheduler Float - Twain

Overview:

At Comprehensive Cancer Centers of Nevada (CCCN) a distinguished team of doctors, researchers, nurses, and healthcare professionals have provided patients with groundbreaking treatments on the healing edge of medicine since 1974. Our team provides the most effective treatments, both existing and emerging, to diagnose and successfully treat cancer and blood disorders. We support this goal with state-of-the-art facilities across Southern Nevada, all of which integrate the latest diagnostic, therapeutic, and research capabilities. CCCN is dedicated to patient-centered care, advancing innovation, discovery, and improving outcomes. Motivated, caring professionals are encouraged to join us.

Career Opportunity:

Comprehensive Cancer Centers of Nevada is seeking a full-time, on-site Medical Office Scheduler Float at the Twain site in Las Vegas, NV. In this position, you will work in a fast-paced, high-volume oncology practice with some of the best physicians in their fields while providing care to patients in a successful healthcare organization.

SCOPE:

Professionally

greets

and

welcomes

patients

and

their

friends/family.

Answers,

screens,

and

directs

all

incoming

calls

to

appropriate

personnel

relaying

messages

between

patients

and

clinical

staff.

Supports

and

adheres

to

the

US

Oncology

Compliance

Program,

including

the

Code

of

Ethics

and

Business

Standards,

and

US

Oncology’s

Shared

Values.

Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets
  
  

patients

and

visitors

to

the

clinic

in

a

prompt,

courteous

and

professional manner.

• Checks
  
  

in

patients

and

informs

clinical

staff

of

patient arrival.

• Provides
  
  

and

explains

paperwork

for

the

patient

to

complete

before the examination.

• Collects,
  
  

proofs

for

completeness,

and scans/files patient forms.

• Updates
  
  

demographics

and

insurance

information

in

the system.

• Collects
  
  

co-pays

and

balances;

provides receipts.

• Answers phone calls in a prompt, courteous, professional manner.
  
  

S

creens,

and

responds

to

routine

questions via phone, electronic communications, or face-to-face contact,

routes

to

appropriate

personnel

or

takes

thorough messages.

• Pages
  
  

clinic

personnel

as appropriate.

• Communicates
  
  

messages

in

an

accurate

and

timely

manner

according

to

procedures

• Records
  
  

patient

cancellations

and

missed appointments.

• Reschedules
• Notifies
  
  

appropriate

staff

of

the

cancellation

and

makes

notes in

the

patient chart.

• Schedule outside consults/procedures ordered by a physician.
• Provides
  
  

general

administrative

support

by scanning/filing

charts

and

forms or ensuring they are sent to the appropriate department/personnel for filing and scanning.

• Maintains
  
  

lobby

area

in

a

neat

and

orderly manner.Â

• Maintains
  
  

a

legible

supply

of

forms

and

appropriate

office

supplies

Required

for

daily activities.Â

• Adheres
  
  

to

confidentiality,

state,

federal,

and

HIPPA (Health Insurance Portability and Accountability Act)

laws

and

guidelines

regarding patient records.

• Schedules all CT (CAT) scans, and PET (Positron Emission Tomography) scans, once approved by insurance.
• Maintains the chart message and anything that is in the queue.
• Scans and copies of updated insurance cards.
• Other
  
  

duties

as requested.Â

• May
  
  

type

memos

and forms.Â

Qualifications:

MINIMUM QUALIFICATIONS:

• High
  
  

school

diploma

or

equivalent

• At
  
  

least

eighteen

months

of front

medical

office

receptionist

Experience

with

insurance

forms

and

scheduling

software

is required.

• Knowledge
  
  

of

this

practice’s

personnel,

daily

routines,

and

scheduling

is a plus.

• Proficiency
  
  

with

computer

systems

and

Microsoft Office

(Outlook,

Word,

and

Excel)

is

• Must
  
  

complete

Required

e-learning

courses

within

90

days

of

occupying

the position.Â

• Demonstrates
  
  

Adaptability:

Handles

Day

to

day

work

challenges

confidently;

is

willing

and

able

to

adjust

to

multiple

demands

and shifting

priorities;

demonstrates flexibility.Â

• Shows
  
  

work

Commitment:

Sets

high

standards

of

performance

and

works

efficiently

to

• Commits
  
  

to

Quality:

Emphasizes

the

need

to

deliver

quality

products

and/or services.Â

PHYSICAL DEMANDS:

The

physical

demands

described

here

are

representative

of

those

that

must

be

met

by

an

employee

to

successfully

perform

the

Essential

functions

of

this

job.

Reasonable

accommodations

may

be

made

to

enable

individuals

with

disabilities

to

perform

Essential

functions.

While

performing

the

duties

of

this

job,

the

employee

is

Required

to

be

present

at

the

employee

site

during

regularly

scheduled

business

hours

and

regularly

Required

to

sit

or

stand

and

talk

or

hear.

Requires

full

range

of

body

motion,

manual

and

finger

dexterity,

and

eye-hand

coordination.

Requires

standing

and

walking

for

extensive

periods.

Occasionally

lifts

and

carries

items

weighing

up

to

40

lbs.

Requires

corrected

vision

and

hearing

to

normal

range.

WORK ENVIRONMENT:

The

work

environment

may

include

exposure

to

communicable

diseases,

toxic

substances,

ionizing

radiation,

medical

preparations,

and

Other

conditions

common

to

an

oncology/hematology

clinic

environment.

Work

will

involve

in-person

interaction

with

co-workers

and

management

and/or

clients.

Work

may

require

minimal

travel

by

automobile

to

office

sites.

Successful candidates will thrive in a fast-paced, rapidly changing environment and have a passion for caring for their patients.Â

Ready For Your Next Career Challenge? We’d Love to Hear from You!

If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply. In addition to a great career opportunity, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fighting the war against cancer. To apply please click on the “Apply†link.Â

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. This employer participates in E-Verify.