What are the responsibilities and job description for the Breastfeeding Peer Counselor / Support Staff position at Comprehensive Community Action Program?
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Job Type
Full-time
Description
CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.
Job Summary
This position provides breastfeeding education and support to participants of the WIC program.
It is required for the role to have exclusively breast fed for a minimum of 6 months (no formula supplementation) and have previous or current enrollment in the WIC program.
Work Schedule Demands
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Support Staff Essential Functions
Maintains confidentiality of all materials in accordance with State and Federal laws and CCAP policies and procedures.
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 40 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requiring universal standard precautions.
CCAP is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Our Benefits
Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 12 available paid holidays for full-time employees and some benefits are included for part-time employees.
Salary Description
17.00 per hour
Job Type
Full-time
Description
CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.
Job Summary
This position provides breastfeeding education and support to participants of the WIC program.
It is required for the role to have exclusively breast fed for a minimum of 6 months (no formula supplementation) and have previous or current enrollment in the WIC program.
Work Schedule Demands
- This position is a full-time, 35 hours per week.
- Mondays and Tuesdays, 9-5; Wednesday 9:30-6:30; Thursday 9-5; Friday 9-4
- Tuesday/Thursday required at our Coventry location.
- May be required to work at any CCAP location.
Required Qualifications:
- High school diploma, GED
- Past or current WIC participant, the “peer” in peer counselor required; 1 year preferred.
- Exclusively breastfed for a minimum of 6 months (no formula supplementation)
- Fluent in English and Spanish.
- Excels in written and telephone communications.
- Proficient in Microsoft Suite programs, in particular Excel.
- Ability to work collaboratively within a team.
- Good customer service skills relating to persons of diverse ethnic cultural backgrounds, and the ability to communicate in a professional, courteous, and tactful manner.
- Ability to remain calm and exercise judgment in unusual or stressful situations
- Enthusiastic about nursing and wants to help other parents enjoy a positive experience.
- Community oriented.
- Dependable – more reliable than spontaneous.
- People-oriented – enjoys interacting with people and working on group projects.
- Detail-oriented – would rather focus on the details of work than the bigger picture.
- Adaptable/flexible – enjoys doing work that requires frequent shifts in direction.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Support Staff Essential Functions
- Support staff are responsible for scheduling appointments.
- Executing intake activities for families including measuring height, weight, and hemoglobin measurements of children.
- Completing eligibility paperwork.
- Data entry into computer systems.
- Document filing.
- Maintaining client records.
- Partnering with families to guide them through the WIC program and process.
- Attends breastfeeding training classes to become a Peer Counselor.
- Receives/maintains a caseload of WIC mothers and makes routine periodic contacts with all mothers assigned.
- Provides basic breastfeeding information and support to new mothers, including advising them about the benefits of breastfeeding, overcoming common barriers, getting a good start with breastfeeding and helps mothers prevent and handle common breastfeeding concerns.
- Counsels WIC pregnant and breastfeeding mothers by telephone or in person at the WIC office.
- Respects each mother by keeping her information strictly confidential.
- Keeps accurate records of all contacts made with WIC mothers in WIC computer system.
- Refers mothers as appropriate to: WIC nutritionist, Lactation Consultant, Mother’s physician or nurse, public health programs in the community and social service agencies as needed.
- Teaches breastfeeding classes for pregnant and postpartum mothers and leads breastfeeding support groups.
- Attends staff meetings and breastfeeding conferences/workshops as appropriate.
- Reads assigned books and materials on breastfeeding that are provided by the supervisor.
Maintains confidentiality of all materials in accordance with State and Federal laws and CCAP policies and procedures.
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 40 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requiring universal standard precautions.
CCAP is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Our Benefits
Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 12 available paid holidays for full-time employees and some benefits are included for part-time employees.
Salary Description
17.00 per hour
Salary : $1,000
