What are the responsibilities and job description for the FRONT DESK MANAGER position at Comprehensive Consultation Psychological Services,...?
About Comprehensive Consultation Psychological Services:
Comprehensive Consultation Psychological Services, P.C. is a diagnostic and treatment center for a variety of mental health, developmental and educational difficulties.
Job Description:
We are looking for a front desk manager to manage our reception area. You will offer a warm welcome and speedy, efficient check-in and check-out service for our patients. You will also coordinate all front desk activities, including calls, scheduling appointments and follow up, restocking materials, etc.
As a front desk manager, you should combine a pleasant personality with a dynamic professional attitude to supervise administrative team. Our ideal candidate must be able to efficiently deal with complaints and has a solid customer service approach as well as a strong multitasking and organization skills. Ultimately, you must be able to ensure our front desk provides professional and friendly service to our patients.
- General office/receptionist/admin responsibilities.
- Diplomacy and communication skills to handle any complaints.
- Managing calendar (book appointments, meetings etc.) for the director and clinicians.
- Confirming patient's appointment via email and phone calls.
- Making copies, filing, and organizing/restocking testing protocols.
- Managing patient data, and maintaining flow of patient files between departments.
- Checking patient's insurance eligibility requirements.
- Updating spreadsheets, files and databases.
- Liaising with other departments
- Requirements:
- Must be available from 9:00AM – 6:00PM
- Proficient knowledge of google calendar, Gmail and Microsoft office
- Strong knowledge of clerical and administrative procedures and systems such as filing and record keeping.
- Strong communication skills - written and verbal
- Attention to detail and accuracy
- Ability to multitask and organization is a must
- Must have prior receptionist/administrative/managerial experience
- Bilingual is a plus
Job Type: Full-timeJob Type: Full-time
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $23