Client Ambassador

Job Summary
Do you love seniors? Are you reliable, punctual, and have a knack for making people smile? Do you enjoy dressing professionally and taking pride in your appearance? If so, we have the perfect part-time opportunity for you! We're looking for a compassionate and organized individual to join our team at Comprehensive Ear & Hearing of Zeeland as a Client Ambassador.

This isn't just a job; it's a chance to make a real difference in the lives of our cherished senior community! We need someone who is dependable, enjoys engaging with older adults, and understands the importance of showing up on time and looking the part. This part-time role is 20-25 hours per week.

What You'll Be Doing (The Fun Stuff):

• Greet and welcome patients with a warm and professional manner (smiles are a must!).
• Schedule and confirm appointments (you're a communication superstar!).
• Answer and direct phone calls.
• Obtain and verify client information, including insurance and demographic details (details matter!).
• Assist clients with check-in and check-out procedures (easy peasy!).
• Collect co-pays and process payments.
• Schedule and coordinate client referrals.
• Maintain client records and confidentiality (like a pro!).
• Perform minor hearing aid repairs (if you're handy!).
• Keep the reception area looking spiffy (clean and organized is our jam!).
• Communicate effectively with patients, families, and team members.
• Actively listen to client concerns and address them appropriately.

What You Gotta Have (Your Superpowers):

• Reliability and punctuality are a MUST.
• A genuine love and respect for senior citizens.
• A positive, energetic, and fun-loving personality.
• Professional appearance and demeanor.
• High school diploma or equivalent (gotta have the basics!).
• Prior experience in a medical office setting is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (tech-savvy is a plus!).
• Ability to work independently and as part of a team (you're a team player!).
• Strong customer service skills (people love you!).

What We Offer (The Perks!):

• A rewarding part-time position with flexible hours.
• The chance to build lasting relationships and make a positive impact.
• A fun and supportive work environment.
• The potential for long-term employment for the right person. We're looking for someone who wants to stay with us!
• Competitive salary (we value your skills!).
• Opportunities for professional growth and development (always something new!).
• Your typical work schedule will be 3 days a week Monday - Thursday 8:30 - 5/Friday 9 - 3. You will need to work up to 40 hours per week a couple of times a year to cover for vacations.

Interested? Send your resume and cover letter, telling us why this job is right for you, to DebJBroemer@CompEarHear.com. We can't wait to meet you!

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 20 – 25 per week

Schedule:

• Day shift

Work Location: In person

Salary : $20