What are the responsibilities and job description for the Medical Receptionist position at Comprehensive Gastrointestinal Health?
Job Title: Medical Receptionist
Company: Comprehensive Gastrointestinal Health
Location: Northbrook with occasional travel to Libertyville, Northern suburbs of Chicago
Job Type: Full-time
Industry: Healthcare, Gastroenterology
Company Description: Comprehensive Gastrointestinal Health is a leading gastroenterology practice that is redefining the standard of care in the northern suburbs of Chicago. We are dedicated to providing exceptional medical services, encompassing both traditional gastrointestinal health and complementary, nontraditional approaches. With a focus on delivering unparalleled customer service, we set ourselves apart from other options in the region. To learn more about our practice and the services we offer, please visit our website at www.compgihealth.com.
Job Description: We are a rapidly growing gastroenterology office and endoscopy suite located in Northbrook and Libertyville. As a practice, we are committed to providing exceptional medical services while creating a positive patient experience. To support our continued expansion, we are seeking a high-energy and personable Medical Receptionist to join our dedicated team. While experience is appreciated, we are more than willing to train the right candidate who is enthusiastic about learning and contributing to our flourishing practice.
Responsibilities:
· Open and close the office, ensuring a tidy and inviting reception area, reviewing messages, and maintaining lobby refreshments.
· Greet patients and coordinate the check-in process, including insurance verification, explaining office policies and billing, and introducing non-covered benefits.
· Assist with the check-out process, arranging follow-up visits, assisting patients with setting up the patient portal, processing payments, and providing necessary information.
· Communicate with patients, schedule appointments via phone and email, and send appointment reminders.
· Manage medical records, including procurement, organization, scanning into charts, and fulfilling record requests.
· Maintain a tracking system for procedure, lab, and radiology recalls.
Requirements:
· 1 to 2 years of clinical office experience preferred.
· Proficiency in computer skills is mandatory, and experience with electronic medical records, particularly eClinical Works, is preferred.
· Must be reliable, detail-oriented, and possess excellent organizational skills.
· Exceptional personality, patience, dedication, and enthusiasm are crucial qualities for representing the face of our office.
Additional Details:
· Closed on Sundays and all major holidays.
· One-half Saturday per month is required on a rotating basis.
· Flexibility of having a 4-day work week available.
Benefits:
· 22 days of paid time off (PTO) including holidays.
· Medical benefits.
· 401k with a 3% employer contribution.
· Disability Insurance
· Life Insurance
· Free parking
· Profit-sharing plan.
· Meals frequently provided by pharmaceutical representatives.
· Free access to Botanic Gardens with parking.
· Excellent work environment with supportive fellow staff members.
Join our dynamic team and contribute to a practice that is transforming the field of gastroenterology. Apply today to become a valued member of Comprehensive Gastrointestinal Health and help us deliver outstanding patient care.