What are the responsibilities and job description for the Senior Data Center Technical Support Analyst position at Compu-Vision Consulting?
JOB TITLE : Senior Data Center Technical Support Analyst
DURATION : 36 Months
LOCATION : Louisiana, but it's a remote role.
The scope of the proposed services will include the following :
- Evaluate and recommend the selection of vendor supplied software packages; recommend and prepare specifications for modifications and customization of purchased software;
- Coordinate the installation, maintenance, and modification of vendor-supplied software (e.g., operating systems, communications managers, database management systems, compilers) for a system or complex network supporting applications critical to state business functions;
- Coordinate the design, development, and installation of in-house software packages (or modifications to vendor packages) by designing work and specifications. Consult regularly with vendors concerning software and / or hardware problems, resolutions, and system and network performance;
- Advise end-users, administrators, and technical support personnel performing network design, designing and providing documentation, instruction, problem analysis and education pertaining to specific and highly complex areas of software and network performance;
- Assist in establishing departmental policy with regard to data definition and data relationships, database design, database implementation, database operation, database security, and data accessibility;
- Perform database planning and administration, establishment of database standards and procedures, database security, database documentation, and application technical support;
- Review and determine the feasibility and advisability of proposed additions and modifications to the database;
- Install and customize software and hardware in order to manage, monitor, and otherwise support an extensive enterprise computer systems network (including mainframe(s), LANs and / or WANs, communications lines, etc.);
- Monitor network hardware resources through the implementation of a network inventory system.
- Design and implement a communications system connecting the various components of an enterprise network;
- Consult with vendors in the evaluation of software and hardware used in the management of the enterprise network;
- Consult with users on various requirements and participation in the enterprise network;
- Monitor and evaluate performance and efficiency of an enterprise network;
- Establish and manage configuration data on network software and hardware components;
- Monitor all attached devices in a complex LAN environment, such as work stations, servers, bridges, multi-station access units, etc.; analyzing performance, diagnosing performance problems, and performing load balancing.
Expertise and / or relevant experience in the following areas are mandatory :
Item Vendor Description Decision Center, Decision Server IBM Business Rules Engine (BRE) webMethods Software AG Enterprise Service Bus (ESB) PI Gateway Broadcom / Software AG Enterprise API Gateway
Expertise and / or relevant experience in the following areas are desirable but not mandatory :
consolidated into a single appliance VxRail Dell Hyper-converged computing with compute, storage and virtualization
consolidated into a single appliance ESXi VMware vCenter VMware NSX VMware SRM VMware Windows Server Microsoft Standard OS for Windows RedHat Enterprise Linux RedHat Standard OS for Linux MS SQL Server 2014 Microsoft Enterprise Database / Storage Engine Nagios Nagios Infrastructure monitoring / alerting NewRelic APM NewRelic pplication performance monitoring NewRelic Infrastructure NewRelic Infrastructure Monitoring NewRelic Browser NewRelic Browser performance monitoring
nd analytics Octopus Deploy Octopus Continuous Deployment and Delivery Puppet Enterprise Puppet DevOps / Automation Splunk Splunk Operational Intelligence Veracode Veracode Static Code Analysis
