What are the responsibilities and job description for the Tier 2 Video Technician position at Compucom Staffing?
At CompucomStaffing, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
Our client has a brand new opportunity for a Tier 2 Video Technician to join their team onsite in Seattle, WA.
Duties and Responsibilities:
Our client has a brand new opportunity for a Tier 2 Video Technician to join their team onsite in Seattle, WA.
Duties and Responsibilities:
- Drive video conference rooms and Surface Hub systems uptime utilizing daily checks
- Respond quickly to incidents and assist in person
- Perform video conferencing hardware and systems repair and build
- Open, manage, and close / escalate incidents in ServiceNow
- Monitor incident and preventative maintenance queue
- Drive systems uptime
- Continuously improve, train, and shadow
Skills and Qualifications:
- Minimum 2 years of IT experience
- Experience with Windows, Mac, iOS environment, and proficient in Microsoft Office Applications
- Must be reliable and punctual
- Must be a team player
- Must be able to follow directions and be dependable
- Great verbal and written communication skills
- Must be mechanically inclined
- Must be able to lift up to 60lbs and travel the building on foot
- Will be working with basic set of tools
$28.50 - $30.00 per hour
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Salary : $29 - $30
