What are the responsibilities and job description for the Level 3 Networking Technician position at CompuCom?
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the CompucomStaffing () team.
Our client is currently seeking a Level 3 Networking Technician to join their team onsite in Hillsboro, OR. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.
Duties and Responsibilities :
Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components
Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers
Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration
Skills and Qualifications :
Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Minimum 3 years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)
Minimum 3 years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required
Minimum 3 years of combined experience working in data centers, labs, or server room environments required
Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)
Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems
Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents
Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials
Structured Network Cabling experience
Copper : Cat5, Cat5e, Cat6, Connector Types RJ45
Fiber : Multimode, Single Mode, Connector Types – ST, SC, LC
WIFI hardware experience
Wireless LAN Controllers
Wireless Access Points
Networking experience
IP Addressing, Layer 2 VLAN etc
Experienced in Ethernet Switching hardware
Chassis, Supervisor, Line Cards, Power Supplies etc
Transceiver Types – SX, LX, SR, LR etc
Cable Troubleshooting Knowledge / Experience
Fluke Testers : Copper - Wire Map, Link Test etc, Fiber – OTDR Testing
Fluke Aircheck : Wireless Testing
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompucomStaffing () ™ Supports Equal Employment Opportunity CompucomStaffing () ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
