What are the responsibilities and job description for the Support / Logistics Technician position at CompuCom?
CompucomStaffing (https : / / www1.jobdiva.com / portal / ?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0# / ) has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
We are currently seeking a talented Junior Support / Logistics Technician to join our client's team onsite at Bothell, WA. This is a Contract opportunity slated to go 1-year with possibility of extension. The logistics portion would be 60% - 70% of the time.
Duties and Responsibilities :
Responsible for shipping / receiving / inventory control
Image systems with instruction
Perform hardware repairs on laptops
Provide first / second level contact and problem resolution
Image / reimage laptops
Provide phone support for software issues using remote control software
Provide extensive software support for client inhouse developed software
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Install, upgrade, support, and troubleshoot Windows 7, Windows 10, Microsoft Office 2010, and other authorized desktop applications
Install, upgrade, support, and troubleshoot for printers / computer hardware
Perform general preventative maintenance tasks on computers, laptops, and printers
Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment
Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software
Skills and Qualifications :
Bachelor's degree or equivalent in Computer Science or related field
Minimum 6 months of IT experience
CompTIA A is highly desired
Experience with Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems
Broad experience of IT with basic understanding of networks and servers
Must have proven analytical, troubleshooting, and problem-solving skills
Must have proven ability to multi-task, effectively determine priorities and meet SLA's.
Must be adaptable and flexible in a fast-changing industry and work environment
Excellent communication, relationship-building, and internal customer service skills
This position requires the ability to work in a project-based environment requiring flexibility and teamwork
28.00 - $30.00 per hour
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompucomStaffing (https : / / www1.jobdiva.com / portal / ?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0# / ) ™ Supports Equal Employment Opportunity CompucomStaffing (https : / / www1.jobdiva.com / portal / ?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0# / ) ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .
INDCCStaffing
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Salary : $28 - $30
