Transportation Manager

Job Description 

Transportation Manager 

Job Summary 

This role focuses on collaboration, relationship-building, and effective communication to drive success. The ideal candidate is approachable, detail-oriented, and works well in a fast-paced environment. Responsibilities include clearly conveying company policies, managing relationships, and ensuring accuracy and timeliness. Leadership duties require consistent follow-ups and constructive feedback. Success in this role depends on adhering to guidelines while fostering teamwork and efficiency. 

Primary Responsibilities 

• Oversee inbound logistics from ITAD clients nationwide. 
• Manage 3PL logistics, pick-ups, and white glove services. 
• Schedule local and national collections with customers. 
• Collaborate with sales to gather collection details. 
• Enter and maintain logistics data in company software. 
• Coordinate daily collections and schedules for local drivers. 
• Provide Bill of Ladings and collection details to drivers. 
• Ensure smooth communication with drivers and project managers. 
• Maintain the company calendar and update contact records. 
• Participate in weekly meetings with the General Manager. 
• Organize onsite projects and collection events. 
• Oversee truck maintenance schedules. 
• Assist in hiring and training drivers with the project manager. 
• Communicate with sales and production on inbound shipments. 
• Perform additional duties as assigned. 

Job Characteristics 

• Fast-paced role with daily challenges and multiple projects. 
• Highly social, relationship-focused, and supportive, fostering trust and collaboration. 
• Follow established guidelines, emphasizing consensus over independent decision-making. 
• Requires open, persuasive communication to engage and support others. 
• Team-oriented leadership, leading by example and offering hands-on assistance. 
• Strong, friendly follow-up to ensure tasks are completed effectively. 

Required Experience & Qualifications 

• Deep understanding of CompuCycle’s service offerings and ability to communicate them effectively. 
• Professional and efficient interaction with all levels of management and staff. 
• Adaptable, courteous, and self-motivated team player with the ability to work independently. 
• Strong verbal, written, and interpersonal communication skills. 
• Highly organized with attention to detail and strong follow-through. 
• Proactive and results-driven mindset. 
• 2–4 years of customer service experience. 
• Experience in 3PL logistics management. 
• 3 years of CRM experience (preferably HubSpot). 
• 5 years of experience managing drivers or fleet operations