What are the responsibilities and job description for the Associate Technical Support Engineer position at CompuGroup Medical?
Create the future of e-health together with us by becoming an
Associate Technical Support Engineer
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work : patient outcomes.
Your Contribution :
- Support customers using CGM proprietary products by answering calls for technical support.
- Respond to customer inquiries and monitor programs to ensure on-time, effective responses.
- Provide feedback to the Quality Assurance & Development teams to aid in improving product and processes.
- Manage multiple open cases and provide timely updates to internal and external customers.
Your Qualification :
What you can expect from us :
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health.
Become part of a significant mission.
Remote positions are intended to be filled outside of the state of California, Colorado and New Jersey
