What are the responsibilities and job description for the Senior Solutions Engineer position at CompuNet, Inc.?
Why Join Our Team?
We value our people more than any other asset and realize the contributions made by each employee are a reflection of their education, experience, certifications, expertise, and passions. We strive to take care of each other, do the right thing, and help our customers succeed.
We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy, and support the right IT solutions for every customer.
We offer a competitive total compensation package for our employees, including medical, dental, vision, PTO, company-matching retirement plans, profit-sharing, and more.
Our engineers are the foundation of success for our customers and our business. We are seeking a Senior Solutions Engineer with a Data Center focus to join our team. This role will provide value for our clients in both pre-sales design and post-sales implementation.
This role will perform the following responsibilities:
Key Expectations of this Role:
Listen to and address customer technical challenges and design the right solution that meets the customer business needs.
Ability to communicate on a high level regarding multiple technologies.
Relay technical information to both technical and non-technical staff.
Maintain existing certifications and grow to new areas with certification.
Participate in all team functions, including calls, meetings, events, etc.
Technologies Encompassed:
This role will include the following technologies:
Who You Are:
You're a strong team player who is invested in helping your customers succeed and contributing to a great team. You have the following knowledge, skills, abilities, and/or education:
We value our people more than any other asset and realize the contributions made by each employee are a reflection of their education, experience, certifications, expertise, and passions. We strive to take care of each other, do the right thing, and help our customers succeed.
We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy, and support the right IT solutions for every customer.
We offer a competitive total compensation package for our employees, including medical, dental, vision, PTO, company-matching retirement plans, profit-sharing, and more.
Our engineers are the foundation of success for our customers and our business. We are seeking a Senior Solutions Engineer with a Data Center focus to join our team. This role will provide value for our clients in both pre-sales design and post-sales implementation.
This role will perform the following responsibilities:
- Collaborate with the sales team to build a winning strategy for our clients.
- Perform necessary Pre-Sales technical functions to create systems designs.
- Build Bill of Materials (BoM), create illustrations and diagrams, and provide Statements of Work (SoW).
- Relay technical information to both technical and non-technical staff.
- Post-Sales Implementation of systems designed.
- Produce post-Implementation project documentation.
- Provide proficient end-user systems administration training (post-implementation) of CompuNet installed solutions.
- Develop strategic relationships with our key manufacturer Partner SEs.
Key Expectations of this Role:
Listen to and address customer technical challenges and design the right solution that meets the customer business needs.
Ability to communicate on a high level regarding multiple technologies.
Relay technical information to both technical and non-technical staff.
Maintain existing certifications and grow to new areas with certification.
Participate in all team functions, including calls, meetings, events, etc.
Technologies Encompassed:
This role will include the following technologies:
- Converged and Hyper-Converged (HCI) solutions
- Storage
- Block, File & Object
- Connectivity
- Fibre Channel
- iSCSI
- Virtualization
- Design, deploy, and maintenance
- vSphere
- Hyper-V
- Virtual network connectivity
- Cloud (some understanding preferred but not required)
- Understanding of public & private clouds
- Azure
- AWS
- GCP
- Understanding of public & private clouds
- Data Protection
- Veeam
- Cohesity
- Rubrik
- Backup and Restore (not all are required)
- Disaster Recovery
- Business Continuity
- Microsoft Active Directory (not required but recommended to have some level of understanding)
- Baseline understanding of Microsoft Active Directory and Windows Server components like DHCP, DNS & PKI
- Networking (Basic Networking)
- Fundamentals required for connectivity between data center, hybrid, and cloud components
Who You Are:
You're a strong team player who is invested in helping your customers succeed and contributing to a great team. You have the following knowledge, skills, abilities, and/or education:
- 8 years of experience is a plus
- Demonstrated ability to work independently and bring order to ambiguous situations
- Ability to work on different projects in a simultaneous fashion (i.e., multiple customer projects in the same time period)
- Ability to relay technical information to both technical and non-technical staff
- Exceptional problem-solving and organizational skills
- Excellent time management and independent work skills
- Excellent verbal and written communication skills
- Will to travel 25-50% of the time depending on client needs
