Finance Support Junior Level 1

Job Description

Job Description

Job Summary :

We are seeking an experienced and detail-oriented Global Stock Plan Services Operations Associate to join our team. In this high-volume role, you will handle complex and sensitive transactions related to stock plans. You will be responsible for processing share transfer requests, clearing outstanding debits, resolving escalated issues, and processing payments and disbursements. The ideal candidate will have a strong understanding of financial transactions, excellent communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities :

Transaction Processing :

Process share transfer requests, resolve outstanding debits, and handle reissues.

Investigate and process payments, including checks and Fed wire disbursements.

Manage stop payments and ensure timely resolution of complex transactions.

Issue Resolution :

Address and resolve escalated issues with a focus on accuracy and customer satisfaction.

Provide support for various operational inquiries from internal and external clients.

Cross-Training & Compliance :

Cross-train in multiple functions to ensure flexibility and comprehensive knowledge of all operational processes.

Adhere to compliance and control guidelines to maintain operational integrity.

Client Interaction :

Communicate with internal and external clients, as well as peers in operations, to ensure smooth processing and issue resolution.

Provide excellent customer service and maintain positive relationships with stakeholders.

Meeting Standards :

Meet production and quality standards for transaction processing and issue resolution.

Required Qualifications :

Core Expertise :

Exceptional quality subject matter expertise in Global Stock Plan Services operations.

Proven ability to work quickly and efficiently in a high-volume, fast-paced environment.

Communication Skills :

Strong written, oral, and listening communication skills.

Ability to articulate complex information clearly and professionally.

Problem Solving & Accountability :

Highly motivated with strong problem-solving abilities and personal accountability.

Ability to learn quickly and apply knowledge in an ever-changing environment.

Interpersonal & Service Skills :

Strong interpersonal and service skills to manage relationships with internal teams and external clients effectively.

Multi-tasking & Time Management :

Ability to manage numerous tasks simultaneously and prioritize effectively to meet deadlines.

Preferred Qualifications :

Industry Knowledge :

Working knowledge of Client Wealth Management products and services.

Certifications :

Any relevant certifications in financial services or operations are a plus but not required.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.