What are the responsibilities and job description for the IT Infrastructure Support Lead position at Compunnel Inc.?
Job Description:
Skills: Infrastructure, Zebra equipment, MS 365 and/or Azure, and Cloud technologies.
Job Description
Technology Services Site Lead responsible for overseeing the day-to-day operations of the site infrastructure. Reporting to the Manager of Technology Service Delivery and Executive Support, this role is responsible for ensuring that IT services for their assigned site(s) are delivered in a manner that is reliable, efficient, and effectively supports business needs. The ideal candidate will have a strong technical background, excellent leadership skills, and a proven track record of managing complex infrastructure environments.
What You’ll Do
- Ensure the delivery of IT services effectively supports the needs of the business for their assigned site(s)
- Execute and oversee infrastructure projects from conception to completion, ensuring they align with business goals
- Ensure that all infrastructure components adhere to the company’s technology governance and cybersecurity policies
- Work closely with other departments, including IT and operations to ensure seamless integration and support of infrastructure initiatives
- Manage relationships with third-party vendors and service providers, ensuring service levels are met
- Prepare regular reports on the status of site infrastructure, including performance metrics, project updates, and risk assessments
- Address and resolve infrastructure-related issues promptly and efficiently to minimize downtime and disruptions
What You’ll Need
Required:
- Minimum 5 years of information technology experience
- Strong technical knowledge of infrastructure Systems
- Strong experience with Zebra equipment
- Working knowledge of MS 365, MS Azure, and Cloud technologies
- Production/Manufacturing industry experience
- Excellent problem-solving skills
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams
Preferred:
Relevant certifications (e.g., ITIL, PMP, CISSP)
knowledge of security and compliance best practices
